Lobby Lounge Server

The Ritz-Carlton is a prestigious global luxury hospitality brand known for setting the gold standard in exceptional service and creating memorable experiences for its guests. As part of Marriott International's portfolio, The Ritz-Carlton operates over 100 award-winning properties worldwide. The company prides itself on delivering unparalleled care, comfort, and luxury, making every guest interaction unique and remarkable. At The Ritz-Carlton, a strong emphasis is placed on a culture that fosters creativity, compassion, and thoughtful service among associates. This commitment to excellence, coupled with a respectful, inclusive work environment where diverse backgrounds, talents, and experiences are celebrated, contributes to the brand's continued global leadership in luxury hospitality.

The role of Guest Service Expert at The Ritz-Carlton is fundamental to delivering the company’s renowned Gold Standards in hospitality. As a Guest Service Expert, you will play a crucial role in creating a memorable dining experience that goes beyond simply serving food and drinks. This full-time, non-management position located at 181 Peachtree St NE in Atlanta, Georgia, involves providing proactive guest service by setting tables, communicating with the kitchen staff, interacting with guests, and ensuring cleanliness of work areas and supplies. The objective is to make the entire transaction seamless and part of the exceptional overall guest experience.

This position demands physical stamina as Guest Service Experts are expected to be on their feet for extended periods, navigating various surfaces while carrying or moving objects up to 50 pounds with assistance. The role also requires attention to detail and adherence to company policies, safety, quality standards, and professionalism in personal grooming and communication. Though this position does not require supervisory experience, it is designed for individuals who are eager to engage in a dynamic hospitality environment where every action contributes to guest satisfaction and business success.

The Ritz-Carlton emphasizes developing its employees by instilling the company’s Employee Promise, Credo, and Service Values. Joining this team means becoming part of a global network that values empowerment, purpose, and personal growth while delivering rare and special luxury service. This position offers the opportunity to be proud of your work, belong to an amazing team, and become the best version of yourself through commitment, training, and exposure to world-class hospitality standards. If you have a passion for guest service and want to contribute to a culture driven by excellence and innovation, the Guest Service Expert role at The Ritz-Carlton represents an exceptional career opportunity.