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Lobby Lounge Bar Porter - Part Time

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Free Meal Every Shift
room discounts
Restaurant Discounts
Cafe discounts
Lounge discounts
Golfing discounts
Skiing discounts
Spa Discounts
Discounted parking

Job Description

The Pfister Hotel in Milwaukee is a distinguished and historic luxury hotel that has been an emblem of gracious service and impeccable style since its establishment in 1893. Standing as an icon in Milwaukee hospitality for nearly 130 years, The Pfister has earned and maintained the prestigious AAA Four Diamond Hotel status for 46 consecutive years. This recognition places it among an elite group, as it is one of only 11 properties across North America to uphold this distinction continuously since the inception of the Diamond Rating program in 1976. The hotel epitomizes a grand tradition of refined service, combining classic elegance with modern amenities to create a memorable experience for every guest. As a part of Marcus Hotels & Resorts and an affiliate of Historic Hotels of America, The Pfister Hotel exemplifies commitment to quality, heritage, and exceptional guest satisfaction.

The Pfister Hotel is currently seeking a dedicated Barback/Porter to join its esteemed Lobby Lounge team. This role is essential to supporting world-class beverage operations and ensuring every detail contributes to the elevated hospitality experience the hotel is renowned for. As a Barback/Porter at The Pfister's Lobby Lounge, you will be entrusted with responsibilities that encompass preparation, stocking, cleanliness, and overall maintenance of the bar areas. You will work closely with bartenders, contributing to smooth and efficient service that enhances guest satisfaction. Your duties will include managing beverage inventories, organizing supplies, preparing garnishes, and maintaining a pristine environment that reflects the hotel's high standards.

This position offers a unique opportunity to be part of a historic establishment where attention to detail and passionate service are paramount. The role demands strong organizational skills, manual dexterity, and the ability to work efficiently in a fast-paced, dynamic environment. Candidate will have the chance to engage with a committed team and contribute to a legacy of hospitality excellence. Although prior experience in beverage service or hospitality roles is preferred, it is not mandatory, making this an ideal opportunity for those passionate about building a career in the hospitality industry.

In addition to a supportive working atmosphere, the role offers a competitive working environment with benefits such as free meals during shifts, attractive discounts across Marcus Hotels & Resorts and Historic Hotels of America properties, as well as opportunities for professional growth. The Pfister Hotel is committed to fostering inclusive and welcoming employment where employees have opportunities to thrive. This is a full-time hourly role that offers the chance to be part of Milwaukee's premier historic hotel and its vibrant social scene – particularly within its celebrated Lobby Lounge. If you are eager to deliver top-tier service and support the seamless operation of a refined bar setting, this role at The Pfister is a perfect match for your talents and ambitions.

Job Requirements

  • Basic knowledge of beverage service operations preferred
  • Strong organizational skills with the ability to handle multiple responsibilities
  • Manual dexterity to safely use knives, scoop ice, and handle glassware, bottles, and kegs
  • Ability to lift, carry, and transport items up to 50 lbs regularly, and push/pull up to 200 lbs using carts or hand trucks
  • Ability to work in various temperature ranges including refrigerated storage
  • Excellent communication skills with the ability to read, write, and speak English fluently
  • No prior experience required
  • Prior beverage service, barback, or porter experience preferred
  • Ability to obtain any government-required license or certificate
  • Responsible alcohol service certification preferred
  • Must adhere to the Local 122 Collective Bargaining Agreement regulations, with the option to obtain union membership after 90 days of employment

Job Qualifications

  • Basic knowledge of beverage service operations preferred
  • Strong organizational skills
  • Ability to communicate effectively in English
  • Manual dexterity
  • Ability to lift and carry up to 50 lbs
  • Ability to push/pull up to 200 lbs using carts or hand trucks
  • Ability to work in refrigerated and various temperature environments
  • No prior experience required but preferred
  • Ability to obtain government-required license or certificate
  • Responsible alcohol service certification preferred
  • Willingness to adhere to Local 122 Collective Bargaining Agreement regulations
  • Option to obtain union membership after 90 days of employment

Job Duties

  • Retrieve and transport beverage and supply orders from the storeroom to the Lobby Lounge
  • Verify products against requisitions and confirm accuracy with bartenders
  • Stock and organize beer, wine, spirits, mixers, garnishes, and bar supplies in designated areas
  • Cut, slice, and prepare garnishes and juices according to projected business levels
  • Maintain cleanliness and organization of all bar areas, storage spaces, beer lockers, and refrigeration units
  • Replenish ice for service areas and maintain ice bins
  • Assist bartenders with stocking and replenishing napkins, straws, stir sticks, and glassware
  • Collect and box empty liquor bottles for returns and requisition accuracy
  • Transport and set up portable bars and tap units, ensuring they are operational
  • Perform routine maintenance and cleaning of bar equipment and tools
  • Support lounge staff by assisting with tasks such as polishing glassware, emptying trash, and maintaining guest areas as needed
  • Perform other duties as assigned to support the lounge and hotel

Job Criteria

Experience

No experience required


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