Job Overview
Employment Type
Temporary
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
competitive pay
temporary position
Paid training
supportive work environment
Opportunity to work in a public service role
Experience with government agency operations
Job Description
We are currently seeking a highly organized and customer-focused individual to join our team at the Scarborough Maine Bureau of Motor Vehicles (BMV) branch. This position is a full-time, temporary assignment, with working hours scheduled from Monday through Friday, 8am to 5pm. The pay rate for this role is $20 per hour. The assignment is expected to continue through November 2025.
The Bureau of Motor Vehicles is an essential government service agency responsible for providing vehicle registration, driver licensing, and other related services to residents. The Scarborough Maine BMV branch plays a critical role in facilitating these services b... Show More
The Bureau of Motor Vehicles is an essential government service agency responsible for providing vehicle registration, driver licensing, and other related services to residents. The Scarborough Maine BMV branch plays a critical role in facilitating these services b... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or related field preferred
- Excellent verbal and written communication skills
- Ability to stand for extended periods
- Attention to detail
- Reliable and punctual
- Ability to work Monday through Friday from 8am to 5pm
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong organizational skills
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Familiarity with online service platforms is a plus
Job Duties
- Greet and assist customers with paperwork and application forms
- Ensure customers complete all required documents before proceeding to a service window
- Maintain a well-stocked lobby with current forms, manuals, and informational materials
- Fax necessary forms and paperwork to the main office to support transaction processing
- Periodically circulate through the lobby and make announcements to ensure customers check in at the information booth or triage in locations without information booths
- Educate customers on online service options, particularly for renewals and duplicates, to help reduce wait times
- Direct returning customers to the next available service window
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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