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Lobby Concierge

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diverse and Inclusive Work Environment
team-oriented culture

Job Description

The Ritz-Carlton Fort Lauderdale is part of the prestigious Ritz-Carlton brand under Marriott International, recognized globally for its luxury hospitality and exceptional guest service. Located on the picturesque Fort Lauderdale Beach Boulevard in Florida, this hotel offers guests an upscale environment where attention to detail and personalized service are hallmarks of every visit. The Ritz-Carlton brand prides itself on creating highly memorable experiences that go beyond the ordinary, ensuring every guest feels valued, welcomed, and pampered during their stay. With over 100 award-winning hotels worldwide, The Ritz-Carlton sets the gold standard for luxury service and hospitality.

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Job Requirements

  • High school diploma or equivalent
  • No related work experience required
  • No supervisory experience required
  • Ability to perform physical tasks including standing, sitting, walking for extended periods, and moving objects up to 10 pounds without assistance
  • Commitment to maintaining confidentiality and protecting company assets
  • Willingness to follow company guidelines and procedures
  • Professional appearance and communication skills

Job Qualifications

  • High school diploma or equivalent
  • Ability to perform physical tasks such as lifting and moving objects up to 10 pounds
  • Strong interpersonal and communication skills
  • Commitment to professional appearance and behavior
  • Ability to work in a fast-paced environment
  • An understanding of customer service principles
  • Ability to work effectively within a diverse team

Job Duties

  • Ensure smooth guest check-in and check-out processes
  • Take initiative to provide a wide range of guest services
  • Attend to guest requests promptly
  • Complete operational tasks such as moving, lifting, and placing objects
  • Compile reports and share information on local events and attractions
  • Uphold company guidelines and procedures
  • Maintain professional appearance and communication at all times

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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