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Lobby Bar/Epilogue Server (On-Call)

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $9.25 - $15.50
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Work Schedule

Flexible
On-call
Weekend Shifts
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Benefits

Energizing employee culture
Comprehensive learning and development programs
Inclusive and diverse employee engagement events

Job Description

Four Seasons Hotels and Resorts is a globally renowned luxury hospitality company recognized for its unwavering commitment to delivering exceptional guest experiences driven by a philosophy called the Golden Rule - treating others as one would like to be treated. Founded by Isadore Sharp, Four Seasons has grown into an international collection of hotels and resorts that embody genuine care, world-class service standards, and a remarkable employee culture. Its team members in locations around the world are dedicated to pushing themselves to new heights and creating impressions that last a lifetime by competing not only in luxury but also in heartfelt guest interactions. The brand’s aim is to provide both guests and employees a world-class experience, championing respect, inclusion, and growth within a vibrant work environment that encourages personal and professional excellence.

The Four Seasons Resort Orlando at Walt Disney World Resort epitomizes the brand’s mission by being the leading luxury resort in Central Florida. Known for its innovative yet personalized approach to guest service, the resort offers an unparalleled experience where every moment is customized and unique. The resort’s culture is centered around positive, passionate talent who exemplify hospitality with a warm, friendly smile. Employees are empowered to make the right decisions and are encouraged to pursue greatness in their roles. By fostering an environment that respects the Golden Rule and embraces the richness of connecting with guests, the Orlando Resort ensures that guests’ stays become unforgettable memories.

The role of Lobby Bar/Epilogue Server at Four Seasons Resort Orlando is an on-call position ideal for individuals with 1-2 years of food and beverage service experience who are passionate about hospitality and possess strong organizational and interpersonal skills. The candidate will work primarily at the Lobby Bar, a vibrant and lively setting offering imaginative appetizers and specialty sweets, as well as the Epilogue Speakeasy, an adult-only venue that blends history, elegance, and innovation with a captivating cocktail experience themed around Florida’s history. This role demands a keen eye for detail and a dedication to maintaining high standards of service that adhere to Four Seasons’ quality, professionalism, and warmth.

In this position, you will be responsible for providing expert knowledge of menu items and preparation methods, greeting guests promptly and courteously, applying impressive salesmanship to maximize revenue through upselling, and assisting with set up, break down, and cleanliness of the bar and dining areas. Additionally, you will support the bartending and serving teams and ensure compliance with health and safety regulations, contributing to a positive, seamless, and memorable guest experience. This role requires flexibility with scheduling, including the ability to work weekends and holidays, fluency in English, and legal work authorization in the United States.

Four Seasons is an employer that values diversity, equity, and inclusion. The company actively encourages applications from minorities, women, veterans, and individuals with disabilities. Beyond competitive compensation, the company promises an energizing employee culture where you can be authentic, comprehensive professional development programs, and engaging employee events year-round. By joining Four Seasons, you enter a community dedicated to excellence, sincere hospitality, and mutual respect that ultimately translates into remarkable guest experiences and career growth opportunities.

Job Requirements

  • Flexible schedule with ability to work weekends and holidays
  • Fluency in English
  • Legal work authorization in the United States
  • 1-2 years of food and beverage experience
  • Strong organizational and interpersonal skills
  • Ability to provide exceptional guest service
  • Willingness to work in a fast-paced team environment
  • Commitment to Four Seasons standards of quality and professionalism

Job Qualifications

  • Prior experience in fine dining and knowledge of steaks (cuts, temperatures, etc.) is preferred, though not required
  • Able to read each table and adapt to the guest, creating a customized experience
  • Thrive working in a fast paced, and large team environment
  • A sincere willingness to provide service to residents, guests, and peers
  • Good organizational skills, with the ability to work independently
  • Ability to function well under pressure, set priorities and adjust to changing conditions
  • High work ethic, with a sense of responsibility for the role filled within our team

Job Duties

  • Provide exceptional knowledge of food and beverage menu items as well as information regarding preparation methods
  • Ensure each guest is greeted promptly, courteously, graciously with eye contact, and a smile
  • Display impressive salesmanship in guiding guests through the menu and maximizing revenue with upsell opportunities
  • Help with the setup and breakdown of the bar and dining areas before and after service
  • Ensure compliance with health and safety regulations
  • Provide support to the bartending and serving team as needed to ensure efficient service
  • Greet guests warmly and assist with seating or other requests as necessary
  • Monitor and maintain restroom cleanliness and supplies
  • Collaborate with team members to create a positive and seamless guest experience

Job Criteria

Experience

Mid Level (3-7 years)


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