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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k plan
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality is a well-established hospitality company renowned for its commitment to quality service, integrity, and community values. Operating numerous hotels with a focus on providing exceptional guest experiences, Concord Hospitality stands out as an employer that prioritizes the well-being and professional growth of its associates. The company culture at Concord Hospitality is grounded in five fundamental cornerstones: Quality, Integrity, Community, Profitability, and Fun, which form the foundation of their business philosophy. The organization champions an 'Associate First' culture, ensuring that every team member feels valued, respected, and supported in their career development. They emphasize work-life balance, diversity, and maintaining... Show More
Job Requirements
- Ability to maintain cleanliness and orderliness in public and lobby areas
- Capability to replenish supplies and manage inventory for assigned areas
- Proficiency in operating cleaning equipment safely and effectively
- Must be physically capable of tasks such as mopping, vacuuming, lifting, and standing
- Ability to work in a self-managed environment with minimal supervision
- Availability to work flexible hours including weekends and holidays
- Must comply with hotel safety and emergency procedures
- Clear communication skills to coordinate with staff and respond to guest needs
- Reliable and punctual with a strong work ethic
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in housekeeping or hospitality valued but not required
- Ability to work independently and manage time effectively
- Strong communication and customer service skills
- Basic knowledge of cleaning procedures and safety protocols
- Ability to perform physical tasks including lifting and standing for extended periods
- Familiarity with hotel emergency procedures is a plus
- Capacity to handle guest inquiries professionally and courteously
- Willingness to assist in various hotel departments as needed
Job Duties
- Maintain overall cleanliness of lobby areas including cleaning fingerprints off glass doors and Registration Desk, vacuuming floors
- Clean and replenish supplies in public restrooms including sinks, toilets, and mop floors
- Manage pool area cleanliness, replenish supplies, remove trash, clean glass doors and tables, and check water and bromine levels in spa
- Clean exercise room mirrors and equipment, remove trash, vacuum floors, and clean glass doors
- Water flowers around the hotel exterior where applicable
- Clean guest laundry area including washer/dryer, tables and mop floors as needed
- Assist with excessive laundry when required
- Perform general cleaning of offices, front office areas, and associate break room
- Clean associate bathrooms, replenish toilet paper and paper towels, mop floors
- Communicate changes in suite status with Front Desk
- Assist Chief Engineer with guest maintenance complaints
- Deliver cribs, roll-away beds and related items to suites and document deliveries
- Know and follow hotel emergency procedures
- Handle guest special requests courteously
- Provide information to guests about Residence Inn and local area facilities and services
- Ensure swimming pool and spa maintenance duties comply with manufacturer and Health Department regulations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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