
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $31.22
Work Schedule
Flexible
Benefits
Complimentary stays with breakfast at all Dorchester Collection hotels
50% off at bars and restaurants within Dorchester Collection hotels
World class development opportunities including service excellence and diversity training
Social events including employee appreciation days and annual gala
free meals on duty
Exclusive access to a discount platform
Competitive Medical, Dental, and Vision benefits
Competitive retirement scheme
Job Description
The Beverly Hills Hotel, an iconic luxury hotel located at 9641 Sunset Blvd, Beverly Hills, is part of the prestigious Dorchester Collection, known for its rich history, exceptional service, and timeless glamour. This hotel is a beacon of luxury hospitality, offering guests an unparalleled experience with its distinguished ambiance, exquisite design, and personalized service. With a commitment to excellence, The Beverly Hills Hotel has positioned itself as a leader in the hospitality industry, continually setting high standards that combine classic elegance with modern sophistication. The property boasts beautifully appointed rooms, world-class dining options, and exceptional amenities, making it a favorite destination for discerning travelers worldwide.
Joining The Beverly Hills Hotel as a Lobby Attendant offers a unique and rewarding career opportunity within this renowned establishment. This permanent full-time position pays $31.22 per hour and places you at the heart of one of the most luxurious hotels in the world. The role of the Lobby Attendant is crucial in maintaining the impeccable standard of cleanliness and aesthetic appeal throughout all public areas of the hotel. It demands high energy, a keen eye for detail, and a dedication to delivering exceptional service. The Lobby Attendant is responsible for monitoring and replenishing supplies such as towels, tissues, and toiletries in guest and staff areas, maintaining cleanliness in bathrooms, fitness centers, lobbies, and other key locations, and ensuring that all public spaces are spotless and welcoming.
This role also requires effective communication across various departments to ensure seamless operations and upholding the hotel's standards of luxury. As a team member, the Lobby Attendant will be recognized as a vital part of the hotel's commitment to service excellence, embodying the values of the Dorchester Collection. Employees benefit from an award-winning learning academy, continuous development through service excellence training and diversity and inclusion initiatives, and an engaging work environment that encourages teamwork and creativity. The Beverly Hills Hotel supports career growth and recognizes employees' dedication with social events, employee appreciation days, and exclusive benefits.
To succeed in this position, candidates must have a strong service ethic, excellent communication skills in English, and the physical ability to perform tasks such as standing for long periods, lifting weights up to 25-35 pounds, and working in various physical positions including climbing and crouching. Attention to detail, flexibility, and a passion for delivering outstanding guest experiences are essential qualities for those who want to become a legend in their own right within this prestigious hotel. Working here not only means joining a historical institution but also becoming part of a legacy of luxury hospitality that continues to influence and inspire the industry worldwide.
Joining The Beverly Hills Hotel as a Lobby Attendant offers a unique and rewarding career opportunity within this renowned establishment. This permanent full-time position pays $31.22 per hour and places you at the heart of one of the most luxurious hotels in the world. The role of the Lobby Attendant is crucial in maintaining the impeccable standard of cleanliness and aesthetic appeal throughout all public areas of the hotel. It demands high energy, a keen eye for detail, and a dedication to delivering exceptional service. The Lobby Attendant is responsible for monitoring and replenishing supplies such as towels, tissues, and toiletries in guest and staff areas, maintaining cleanliness in bathrooms, fitness centers, lobbies, and other key locations, and ensuring that all public spaces are spotless and welcoming.
This role also requires effective communication across various departments to ensure seamless operations and upholding the hotel's standards of luxury. As a team member, the Lobby Attendant will be recognized as a vital part of the hotel's commitment to service excellence, embodying the values of the Dorchester Collection. Employees benefit from an award-winning learning academy, continuous development through service excellence training and diversity and inclusion initiatives, and an engaging work environment that encourages teamwork and creativity. The Beverly Hills Hotel supports career growth and recognizes employees' dedication with social events, employee appreciation days, and exclusive benefits.
To succeed in this position, candidates must have a strong service ethic, excellent communication skills in English, and the physical ability to perform tasks such as standing for long periods, lifting weights up to 25-35 pounds, and working in various physical positions including climbing and crouching. Attention to detail, flexibility, and a passion for delivering outstanding guest experiences are essential qualities for those who want to become a legend in their own right within this prestigious hotel. Working here not only means joining a historical institution but also becoming part of a legacy of luxury hospitality that continues to influence and inspire the industry worldwide.
Job Requirements
- Physical ability to stand and walk continuously
- Ability to climb ladders up to 12 feet
- Capability to frequently crouch, push, pull, squat, and work above shoulder level
- Manual dexterity for continuous grasping and fine manipulation
- Ability to carry 25-35 pounds over distances up to 150 feet
- Comfort communicating in English
- Proven ability to manage multiple cleaning and maintenance tasks efficiently
- Willingness to work flexible shifts including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in housekeeping or public area maintenance preferred
- Strong communication skills in English
- Demonstrated commitment to service excellence and customer care
- Ability to work collaboratively within a team
- Attention to detail and ability to meet high standards of cleanliness
- Flexibility to work various shifts including weekends and holidays
Job Duties
- Maintain all public areas including guest bathrooms, fitness center, lobby, staircases, hotel entrances, pool restrooms, employees' restrooms, Citrus Garden, and locker room
- Replenish lobby towels, tissue, toilet paper, toilet seat covers, hand soap dispensers, and water in designated areas
- Deliver water to turndown carts, closets, fitness center, Green Room, and Bungalows
- Clean and sanitize bathrooms including wiping dispensers, mirrors, basins, toilets, countertops, and manage trash collection and disposal
- Respond to special guest requests related to lobby amenities
- Report and help correct imperfections and blemishes in hotel public areas
- Communicate effectively with other hotel departments for smooth operational coordination
Job Criteria
Experience
No experience required
Job Location
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