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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $25.00 - $26.00
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
Comprehensive health benefits
Paid Time Off
On-going hospitality and property management training
Opportunities for career growth and advancement
Values-driven company culture
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with Company Match
life and disability support
Job Description
Action Property Management is a seasoned leader in the homeowners association (HOA) management industry, boasting a robust legacy that stretches back to 1984. With four decades of dedicated service, Action Property Management has established itself as the premier choice for HOA management across the western United States. Founded with a visionary goal to raise the ethical and professional standards in the HOA space, the company started from a single client and has since flourished into the largest privately owned HOA management firm in the West. Currently, it manages over 300 associations spanning nine offices, supported by an enthusiastic and skilled... Show More
Job Requirements
- Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
- At least 6 months of customer service experience
- Hospitality, luxury retail or fine dining experience preferred
- Hospitality Management college students or recent graduates preferred
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutions-oriented
- Proactive customer service approach
Job Qualifications
- Must be over 18 years of age
- At least 6 months of customer service experience
- Hospitality, luxury retail or fine dining experience preferred
- Hospitality Management college students or recent graduates highly desired
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutions-oriented
- Proactive customer service approach
Job Duties
- Represent Action Property Management and the association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
- Maintain the appearance of the front desk area, lobby, and main elevators
- Monitor lobby activity and maintain access control
- Provide concierge services
- Provide valet services
- Complete daily activity report
- Answer and direct incoming phone calls, receive and distribute resident parcels
- Address resident and guest concerns and questions
- Demonstrate a strong understanding of the association's governing documents
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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