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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $17.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
Employee assistance program
Job Description
Gaylord Opryland Resort & Convention Center, located in Nashville, Tennessee, is a premier destination known for its vast and immersive guest experiences. As part of the Marriott International portfolio, Gaylord Hotels offer exceptional hospitality, blending luxurious accommodations with unique meeting spaces and entertainment options. The resort is renowned for its distinctive atriums, expansive event venues, and diverse dining and leisure outlets. Marriott International is committed to fostering an inclusive workplace where employees' diverse backgrounds and talents are valued and celebrated, ensuring an environment where all associates can thrive. The company prides itself on its dedication to equal employment opportunities, promoting... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds
- Willingness to comply with company policies and safety procedures
- Professional personal appearance
- Ability to communicate clearly and professionally
- No supervisory experience needed
Job Qualifications
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- No supervisory experience required
- Excellent communication and interpersonal skills
- Ability to work collaboratively with team members
- Strong customer service orientation
- Basic knowledge of local area and hotel services
Job Duties
- Engage hotel guests to enhance service experience through activation of all lobby outlet services
- Respond to guest requests for special arrangements or services
- Make arrangements or identify appropriate providers for guest needs
- Gather and provide local area knowledge to inform guests about property and surrounding amenities
- Contact appropriate departments to resolve guest calls, requests, or problems
- Report accidents and unsafe work conditions to manager and complete safety training
- Maintain professional appearance and adhere to company policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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