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Loaner Car Coordinator

Job Overview

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Compensation

Hourly
Range $18.25 - $26.25
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Benefits

Health Insurance
Paid Time Off
Dental Insurance
Vision Insurance
Retirement Plan
Employee Discounts

Job Description

Our company is a reputable automotive dealership known for delivering exceptional customer service and a wide variety of vehicles to meet the needs of our diverse clientele. We pride ourselves on maintaining a professional and welcoming environment where clients feel valued and supported throughout every stage of their vehicle ownership experience. Our Service Department plays a critical role in ensuring customer satisfaction by providing timely and efficient vehicle maintenance and repairs. As part of our commitment to service excellence, we have developed a robust loaner vehicle program to assist customers who require transportation while their vehicles are being serviced. This... Show More

Job Requirements

  • Valid driver's license
  • clean driving record
  • exceptional customer service skills
  • strong communication skills
  • proficiency in computer systems
  • experience in dealership or customer service roles
  • ability to stand, walk, and work outdoors frequently

Job Qualifications

  • Valid driver's license and a clean driving record
  • exceptional customer service skills
  • strong communication skills
  • proficiency in computer systems
  • knowledge of Xtime is a plus
  • experience in dealership or customer service roles
  • strong organizational skills
  • ability to multitask in a fast-paced environment
  • ability to stand, walk, and work outdoors frequently

Job Duties

  • Greet clients and explain loaner vehicle policies
  • manage daily inventory of loaner vehicles
  • ensure vehicles are fueled, clean, and prepped for appointments
  • prepare and audit rental contracts
  • conduct vehicle inspections documenting condition and fuel levels
  • coordinate with Service Advisors for scheduling loaner vehicles
  • communicate vehicle status to guests
  • coordinate with valet and detailing teams to prepare vehicles
  • pick-up and drop-off customer vehicles

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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