LN Venues, Venue Applications Support Analyst Lead
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $76,000.00 - $95,000.00
Work Schedule
Standard Hours
Flexible
On-call
Benefits
Medical
Vision
Dental
mental health benefits
Flexible spending account
Health savings account
Free concert tickets
Paid Time Off
Paid holidays
Paid sick time
Paid Personal Days
401(k) program
company match
Stock reimbursement program
New parent programs
caregiver leave
Baby bonuses
fertility support
adoption support
Foster support
Surrogacy support
Career development programs
Tuition Reimbursement
Student loan repayment
Volunteer time off
Crowdfunding match
Job Description
Live Nation Entertainment is the world’s premier live entertainment company, encompassing market leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster stands as the global leader in event ticketing, selling over 620 million tickets annually and serving approximately 10,000 clients worldwide. Live Nation Concerts is the world’s largest provider of live entertainment, promoting more than 50,000 events annually across 40+ countries for nearly 7,000 artists. Live Nation Media & Sponsorship complements these services by creating strategic music marketing programs that engage over 145 million fans each year and connect more than 1,200 sponsors. The company’s... Show More
Job Requirements
- Outstanding attention to detail
- intermediate knowledge of Microsoft Excel
- diligence in troubleshooting complex problems
- familiarity with multi-location enterprises
- ability to reprioritize tasks rapidly
- exceptional professionalism
- positive, team-first attitude
- willingness to travel up to 20%
- technology or analytics credential preferred but not required
Job Qualifications
- Outstanding attention to detail for identifying patterns and curating obscure system data
- intermediate knowledge of Microsoft Excel, including use of formulas and pivot tables
- diligence in troubleshooting complex problems with little information to reach resolution
- familiarity with multi-location enterprises and unifying different data sources
- ability to reprioritize tasks rapidly without missing deadlines in an ever-changing business
- exceptional professionalism through written and verbal communications
- positive, team-first attitude and consistent interest for the subject matter
- willingness to travel up to 20%, possibly skewed seasonally
- a technology/analytics credential from an accredited university will help, but is not required
Job Duties
- Input new application data: retail items, employee credentials, reporting objects, etc.
- cleanse historical data points to align with new system structures and standards
- maintain established SKU-based data structures for enterprise-level reports
- gather requirements and manage timelines to integrate applications for venues
- document system policies, procedures, and architecture for cross-functional training
- diagnose root cause and exposure to the enterprise as new system issues arise
- establish processes to administer complex systems with improved efficiency
- provide cross-functional subject matter expertise and support for new venue IT initiatives
- support team of analysts as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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