LN Venues, Premium Sales & Service Coordinator - Coastal Credit Union Music Park

Live Nation Entertainment is the world’s preeminent live entertainment company, encompassing industry giants such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster stands as the global leader in event ticketing, selling over 620 million tickets annually and serving approximately 10,000 clients worldwide. Live Nation Concerts is the foremost provider of live entertainment, promoting more than 50,000 events annually for nearly 7,000 artists across over 40 countries. Through these entities, Live Nation Media & Sponsorship crafts strategic music marketing programs that connect more than 1,200 sponsors with 145 million fans attending Live Nation events each year. Based in the Boston area, Live Nation’s vibrant and dynamic working environment fosters creativity, collaboration, and excellence in the live event industry. For more information, visit www.livenationentertainment.com.

The role of Premium Experiences Coordinator is a critical position within Live Nation’s Boston venue operations. Reporting to the Premium Experiences Sales Manager, this role is designed for a passionate, motivated individual with a high-energy approach and entrepreneurial spirit. The coordinator assists in generating sales and administering all Live Nation Premium Experiences programs, ensuring that VIP clients receive exceptional service and unforgettable experiences. Key responsibilities include preparing and managing premium seat contracts, overseeing accounts receivable, maintaining client relationships, and acting as a liaison with internal departments such as Box Office, Finance, and Marketing. The role requires managing client requests for additional ticket purchases, processing sales reports, and maintaining client email databases. On event days, the coordinator is responsible for coordinating on-site premium experiences and ensuring smooth venue operations alongside VIP Club staff, including catering and entertainment.

This position is ideal for someone with strong communication skills, creativity, organizational abilities, and a commitment to excellence. The candidate should thrive in a team setting, anticipate VIP clientele needs, and possess at least 1-2 years of relevant business experience. Experience in hospitality or entertainment and knowledge of social media tools are advantageous. Proficiency in Microsoft Excel, Word, and PowerPoint is essential to efficiently support sales reporting and client management tasks.

Live Nation offers a comprehensive benefits package, emphasizing a supportive work culture under the motto 'Taking Care of Our Own.' Employees enjoy health benefits including medical, vision, dental, and mental health coverage, along with access to health care concierges and flexible spending accounts. Additional perks include free concert tickets, generous paid time off, a 401(k) program with company match, stock reimbursement, and family support programs such as parental leave and fertility assistance. Career development is actively encouraged through tuition reimbursement and skill-building programs, further fostering employee growth and satisfaction.

Live Nation is committed to equal employment opportunity and embraces diversity in all its forms, ensuring an inclusive workplace where all employees can thrive. The company actively supports individuals with disabilities and provides reasonable accommodations throughout the hiring process and employment. This role represents a fantastic opportunity for a motivated professional to contribute to one of the most exciting live entertainment companies worldwide, offering unique chances for personal and professional advancement within the live events sector.