LN Venues, Operations Manager - Archer Music Hall

Live Nation Entertainment is the world's leading live entertainment company, composed of global market leaders including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is recognized as the foremost event ticketing platform globally, selling over 620 million tickets annually and serving approximately 10,000 clients worldwide. Live Nation Concerts holds the distinction as the largest provider of live entertainment worldwide, promoting more than 50,000 events each year for nearly 7,000 artists across more than 40 countries. Together, these entities enable Live Nation Media & Sponsorship to develop strategic music marketing programs that connect more than 1,200 sponsors with the massive audience of 145 million fans who attend Live Nation Entertainment events annually. For more information, visit www.livenationentertainment.com.

This role is an exciting managerial opportunity that places you at the heart of managing food and beverage operations within a busy entertainment venue. The focus centers around ensuring financial performance aligns with projected budgets by controlling costs related to food, beverage, and labor. You will be tasked with developing innovative monthly and quarterly specials and events that enhance guest experiences while driving revenue. This position requires strong leadership skills as you will supervise hourly staff and supervisors, conducting evaluations and implementing development plans to ensure a motivated and capable team. Managing recruitment, training, and staff scheduling falls under your remit, alongside maintaining open communication across the department for smooth operations.

Operational excellence is essential as you uphold high service standards, maintain cleanliness, and comply with health and safety regulations. You will oversee the handling of operational supplies, alcohol service compliance, and coordination of private and special events aligned with specifications. As a key manager, you will also manage staff relations, provide ongoing training and development opportunities, supervise venue trainers, and lead alcohol awareness certification programs.

The ideal candidate will possess certifications in responsible alcohol awareness, have experience in high volume dining or club operations, and bring supervisory or operational management expertise. Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint is necessary. Flexibility in scheduling, physical stamina for prolonged standing and lifting up to 75 pounds, and excellent communication skills for radio use are required. This position offers a dynamic, fast-paced working environment, appealing to those driven by a passion for live entertainment and exemplary guest service.

Joining Live Nation means becoming part of a globally recognized entertainment powerhouse that values diversity, inclusion, and employee growth. The company’s commitment to its team is reflected in comprehensive benefits covering health, wellness, financial security, family support, career development, and community involvement. Live Nation fosters a culture where every employee can thrive, innovate, and contribute to memorable fan experiences. If you are motivated, resourceful, and committed to excellence in entertainment hospitality, this role provides the platform to grow your career within a world leader in live entertainment.