Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,200.00 - $133,600.00
Benefits
Medical insurance
Vision Insurance
Dental Insurance
mental health benefits
Access to health care concierge
Flexible Spending Account (FSA) or Health Savings Account (HSA)
Free concert tickets
paid time off including paid holidays, sick time, and personal days
401(k) program with company match
Stock reimbursement program
New parent programs including caregiver leave and baby bonuses
Fertility, adoption, foster, or surrogacy support
Career and skill development programs
Tuition Reimbursement
Student loan repayment
Volunteer time off
Crowdfunding match
Job Description
Live Nation Entertainment is the world’s leading live entertainment company, encompassing global market leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is recognized globally as the premier event ticketing platform, selling over 620 million tickets annually and serving approximately 10,000 clients worldwide. Live Nation Concerts stands as the largest provider of live entertainment on a global scale, promoting over 50,000 events annually for nearly 7,000 artists across more than 40 countries. Complementing these, Live Nation Media & Sponsorship crafts strategic music marketing programs, connecting more than 1,200 sponsors with the 145 million fans who... Show More
Job Requirements
- Minimum two years experience as House or Operations Manager or similar role
- Proven leadership and management skills
- Extensive knowledge of venue operations and facility management
- Experience working with police and public officials
- Ability to manage multiple departments and large staff
- Proficiency in Microsoft Word, Excel, and Outlook
- Strong oral and written communication skills
- Experience with Workday or timekeeping systems preferred
Job Qualifications
- Proven leadership and strong management skills
- Extensive knowledge of venue operations and facility management
- Minimum two years experience as House or Operations Manager or comparable role
- Experience working with police and public officials
- Experience managing multiple departments including Security, Ticket Takers, and Ushers
- Proficiency in Microsoft Word, Excel, and Outlook
- Excellent oral and written communication skills
- Experience using Workday or similar timekeeping systems is a plus
Job Duties
- Manage all aspects of facility operations and maintenance including front of house operations, preventive maintenance, third party contracting, staffing, and venue set-up and tear-down
- Ensure outstanding tasks are handled personally or delegated appropriately
- Recruit, hire, train, and supervise part-time staff and supervisors across Security, Maintenance, Cleaning, and Usher/Ticket Taker departments
- Develop and oversee budgets for repairs, maintenance, and venue supplies
- Assist General Manager in preparing annual operations budget
- Maintain and monitor incident reports and manage pending cases including investigations and arbitration hearings
- Ensure optimum operating condition of all facility equipment such as traffic and crowd control devices
- Investigate and resolve guest-related complaints
- Implement and execute all Live Nation policies, procedures, and programs to maintain company standards
- Create and implement recruiting programs for seasonal event staff
- Manage onboarding, training, and ongoing development programs for event staff
- Maintain relationships with local municipalities including police, fire, rescue, and traffic departments
- Coordinate and manage approved subcontractors and third-party vendors to ensure successful events
- Manage and approve all payroll for in-house departments
- Responsible for all required governmental reports and files
- Oversee execution of all operating department compliance policies and procedures
Job Location
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