Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical
Vision
Dental
mental health benefits
Flexible spending account
Health savings account
Free concert tickets
Paid Time Off
Paid holidays
Sick Time
Personal Days
401(k) program
company match
Stock reimbursement program
New parent programs
caregiver leave
Baby bonuses
fertility support
adoption support
Foster support
Surrogacy support
Career and skill development programs
Tuition Reimbursement
Student loan repayment
Volunteer time off
Crowdfunding match
Job Description
Live Nation Entertainment is the world’s leading live entertainment company, consisting of Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. As a global powerhouse in the entertainment industry, Live Nation connects millions of fans to events annually, promoting over 50,000 events worldwide and serving a vast network of clients and artists. Ticketmaster, a key segment of the company, is a global leader in event ticketing, selling more than 620 million tickets per year. Live Nation Concerts is the largest live entertainment provider globally, hosting events featuring nearly 7,000 artists in over 40 countries. Meanwhile, Live Nation Media &... Show More
Job Requirements
- Bachelor's degree in business or related field or comparable work experience
- Minimum 5 years experience as a manager in hospitality or Food & Beverage related business
- Flexible schedule including days, nights, weekends, and holidays
- Ability and flexibility to travel when needed
- Tolerance of all cultures, music and art forms
Job Qualifications
- Previous experience working with local municipalities such as police, fire, and rescue
- Previous experience supervising and managing large volumes of part-time, event-based employees
- Experience in a live music environment
Job Duties
- Support and manage day-to-day facility operations including front and back of house operations, sales support, facilities maintenance, and staffing
- Support recruiting efforts including interviewing and training in all departments
- Assist General Manager with daily oversight of expense budget
- Assist General Manager with company initiatives and F&B business including menu adherence, inventory cost, and labor controls
- Assist General Manager with show-related forecasting and cost controls
- Develop and execute programming to drive top line revenue across all venue areas
- Monitor incident reports, investigations, and pending cases in coordination with Human Resources
- Provide a safe and enjoyable facility including service training
- Ensure proper operation of all venue equipment such as kitchen and production equipment, POS terminals, and health and safety needs
- Investigate and resolve guest complaints
- Implement and enforce all Live Nation policies, procedures, and programs
- Oversee all health and safety inspections and compliance including city health department, Ecolab Ecosure, state liquor control, and local permits
- Develop and maintain relationships with municipalities including police, fire, and Homeland Security
- Respond to patron complaints as necessary
- Manage long-term preventive maintenance, capital expenditure, and asset protection programs
- Communicate with neighboring businesses and residents as needed
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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