Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $72,000.00 - $90,000.00
Benefits
Medical insurance
Vision Insurance
Dental Insurance
mental health benefits
Flexible or Health Savings Accounts (FSA or HSA)
Free concert tickets
Generous paid time off including paid holidays, sick time, and personal days
401(k) program with company match
Stock reimbursement program
New parent programs including caregiver leave and baby bonuses
Fertility, adoption, foster, or surrogacy support
Career and skill development programs with School of Live
Tuition Reimbursement
Student loan repayment
Volunteer time off
Crowdfunding match
Job Description
Live Nation Entertainment is the world’s leading live entertainment company, renowned globally for its dynamic presence and influence in the music and entertainment industries. Comprising three major market leaders—Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship—this powerhouse organization produces an unparalleled entertainment experience. Ticketmaster is the global leader in event ticketing, facilitating the sale of over 620 million tickets annually and serving around 10,000 clients worldwide. Live Nation Concerts is the foremost provider of live entertainment worldwide, promoting more than 50,000 events annually for nearly 7,000 artists across over 40 countries. Live Nation Media & Sponsorship crafts strategic... Show More
Job Requirements
- Bachelor's degree from an accredited university or comparable work experience
- Five plus years experience as a box office manager or ticketing representative
- Strong knowledge of box office operations
- Versed knowledge of Ticketmaster and other ticketing systems
- Excellent oral and written communication skills
- Ability to work day, evening and weekend hours based on business needs
- Working knowledge of Microsoft Office and Google Docs
- Excellent interpersonal and communication skills
- Ability to provide leadership, prioritize, organize, motivate, problem solve, delegate, follow-up, and communicate
- Ability to work under pressure to meet strict deadlines
Job Qualifications
- Bachelor's degree from an accredited university or comparable work experience
- Five plus years experience as a box office manager or ticketing representative
- Strong knowledge of box office operations
- Versed knowledge of Ticketmaster and other ticketing systems, ability to build events on EMT
- Excellent oral and written communication skills
- Ability to work day, evening and weekend hours based on business needs
- Working knowledge of Microsoft Office applications and Google Docs
- Excellent interpersonal and communication skills
- Ability to provide leadership, prioritize, organize, motivate, problem solve, delegate, follow-up, and communicate
- Ability to work under pressure to meet strict deadlines
Job Duties
- Direct and support ticketing providers and tour partners on all operational aspects related to ticketing for Live Nation's largest touring clients
- Communicate and oversee the setup of all required tour offers, inventory requests, tour production and other ticketing information for show build to the venue box offices
- Work directly with Regional/Local Booking teams to keep information flowing and offer ticketing strategy options
- Provide support and guidance to artist clients and tour personnel when tour offers are being determined
- Continue development of venue partnerships
- Provide teams with proven solutions for any upcoming issues with projects
- Monitor and maintain event inventory and seat holds, hold releases, flex pricing, rescaling and dynamic pricing for assigned tours
- Provide ongoing reporting to touring team, Live Nation executives, and tour personnel from the first day of presales through the final event date
- Communicate regularly with promoters, Ticketmaster staff, Live Nation Ticketing staff, vendors, customers and affiliated parties
- Oversee tour-wide ticket requests
- Collect and analyze inventory data across multiple ticketing platforms
- QA events across tours to ensure accurate and consistent event information and set-up
- Adhere to Live Nation ticketing initiatives, programs, policies and procedures
- Dedicate time in office, minimum 3 days per week
- Provide on-site support at local events
- Support overall workload of SoCal Ticketing team and continued training of Managers and Coordinators
- Oversee Ticketing staffing needs
- Attend meetings as needed
- Perform all other duties as assigned
Job Location
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