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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $16.60 - $20.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Tuition Reimbursement
Employee wellness programs
Job Description
Live Nation Entertainment is the world’s leading live entertainment company, recognized globally for its dynamic presence in the concert and event promotion arena. It encompasses major market leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship, each playing a pivotal role in delivering unforgettable entertainment experiences. Ticketmaster is the foremost name in event ticketing, facilitating the sale of over 500 million tickets annually and serving more than 12,000 clients worldwide. Live Nation Concerts stands as the largest live entertainment provider globally, promoting over 40,000 shows and more than 100 festivals annually, featuring nearly 4,000 artists across... Show More
Job Requirements
- Appearance
- Punctuality and attendance
- Positive attitude and teamwork
- Completion of opening and closing duties
- Job skills, knowledge, and productivity
- Adherence to policy
- Sanitation and safety compliance
- Guest satisfaction focus
- Effective communication
- Responsible alcohol awareness training certification or equivalent
- High school diploma
- Working knowledge of restaurant operations, seating procedures, and problem solving
- Skill in diplomacy, multitasking, verbal, organizational, and interpersonal skills
- Ability to seat guests efficiently in a high-volume restaurant environment
- Flexible hours
Job Qualifications
- High school diploma
- Responsible alcohol awareness training certification or equivalent
- Working knowledge of restaurant operations
- Skill in diplomacy, multitasking, verbal, organizational, and interpersonal skills
- Ability to seat guests efficiently in a high-volume restaurant
- Flexible hours
- Point of sales knowledge, preferably MICROS
- Previous experience handling VIP customers
- Previous customer service or host experience
- Skills in interpersonal communication and teamwork
Job Duties
- Greet all guests promptly and courteously in a professional manner
- Control the flow of guests coming into the restaurant and those who are waiting for a table
- Manage hospitality zone efficiently
- Obtain guests' name, number in party, physical description, arrival times, and special needs
- Anticipate and respond to guest needs to ensure satisfaction
- Direct guests to appropriate waiting locations
- Estimate and quote accurate wait times for tables
- Lead guests to tables and place menus
- Market current and future shows, menu items, and retail with marketing literature
- Answer guest questions about the menu, music hall, and artists
- Manage foundation access lists, industry access, dinner reservation sheets, and passes
- Handle concert tickets and signature sheets
- Obtain production sheets and member/spouse lists
- Check foundation membership card and photo ID
- Adhere to dress code policies
- Distribute wristbands and opera box passes
- Thank guests and invite return visits
- Maintain knowledge of House of Blues related art, music, and history
- Communicate with door host, kitchen, and foundation managers
- Notify kitchen of large party seating
- Keep host area clean and organized
- Maintain floor safety and cleanliness
- Polish and clean entry door windows
- Maintain proper supplies at host station
- Circulate to maintain atmosphere control
- Follow safety and sanitation standards
- Assist other employees and departments as needed
- Adhere to standard operating procedures
- Attend pre-shift meetings conducted by manager on duty
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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