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Live! Cocktail Server (Part-Time) - Philadelphia

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $16.00
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Benefits

comprehensive health coverage
retirement savings options
free uniforms
Free parking
Discounted meals
service and attendance bonuses
Tuition Reimbursement
Travel and entertainment discounts

Job Description

Live! Casino & Hotel is a premier entertainment and hospitality establishment known for its dynamic gaming experiences, luxurious accommodations, and exceptional food and beverage services. Situated in a vibrant and high-energy environment, the casino is over 200,000 square feet, offering guests a non-stop experience of excitement and luxury. As part of a renowned hospitality group, Live! prides itself on delivering outstanding guest service, maintaining a commitment to fairness, teamwork, and fun. The casino and hotel operate 24/7, creating a bustling atmosphere where employees play a vital role in shaping memorable guest experiences and upholding the company’s high standards in safety... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Must be RAMP certified
  • Must be able to obtain and maintain a valid license as required by the State Gaming Agency
  • Ability to withstand physical demands such as standing and walking briskly for extended periods of time
  • Able to lift and carry 30 pounds unassisted for extended periods of time
  • Able to work entire shift in full costume without accommodations
  • Available to work nights, weekends, and/or holidays
  • Must be able to work in smoke filled environments

Job Qualifications

  • Ability to communicate effectively with others
  • Understand and comply with all company and departmental rules and regulations
  • Must be able to obtain and maintain a valid license as required by the State Gaming Agency for the position
  • Must be RAMP certified
  • Must have thorough knowledge of approved Responsible Gaming Program
  • Must have full working knowledge of POS
  • Ability to work nights, weekends, and/or holidays
  • Ability to withstand physical demands such as standing and walking briskly for extended periods of time
  • Pushing, pulling stooping, bending and squatting continuously throughout shift
  • Able to lift and carry 30 pounds unassisted for extended periods of time
  • Able to work entire shift in full costume without accommodations
  • Must be able to work in smoke filled environments

Job Duties

  • Be well-versed in all concept products and menu items to guide the guest experience and sell food and beverage items
  • Alert management of any service and/or safety issues
  • Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction
  • Input and control ordering through register during each transaction maintaining accountability and provide receipts to guests for all beverages served
  • Responsible for all bank and cash handling procedures and variance policies
  • Carry a tray of beverage and food offerings throughout the restaurant/bar
  • Serve and replenish as requested
  • Maintain cleanliness of work and guest areas at all times including removing empty glasses/bottles and cleaning ashtrays
  • Abide by all federal, state and corporate liquor regulations pertaining to alcoholic beverage service and intoxicated guests
  • Perform additional duties as assigned
  • Understand all PLCB regulations and ensure compliance with all federal and state gaming regulations
  • Abide by company and department specific appearance standards

Job Location

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