Linen Control Representative

PureStar is a leading provider of linen and uniform services, committed to delivering high-quality textile solutions to hospitality, healthcare, and commercial clients. With a strong focus on customer satisfaction and operational excellence, PureStar has established itself as a trusted partner within the linen rental industry. The company places a premium on professional conduct and continuous improvement, ensuring its team members are well-equipped with the latest industry knowledge and tools. PureStar offers a dynamic work environment where employees are encouraged to grow and excel through comprehensive training programs and ongoing support from management. The organization values diversity and inclusion, fostering a respectful workplace where every employee has the opportunity to contribute and succeed.

The Linen Representative role at PureStar plays a critical part in maintaining the quality and operational efficiency of linen services provided to client properties, including hotels and food and beverage outlets. This position requires a self-motivated individual capable of working independently with minimal supervision while interfacing effectively with executives, production staff, and customers. Key responsibilities include conducting thorough inspections and audits of linens, managing inventory control using handheld smart devices, and ensuring timely delivery and collection of linen and mats to meet customer requirements. The Linen Representative must demonstrate meticulous attention to detail by identifying linen damage or abuse and coordinating appropriate actions such as rewash or replacement. Daily duties also encompass engaging with clients to build and maintain positive relationships, supporting smooth communication across departments, and adhering strictly to company safety and professional standards.

This role demands proficiency in Microsoft Office, particularly Excel, and requires candidates to be comfortable working in fast-paced, dynamic environments such as manufacturing and distribution centers. The position offers opportunities for continuous professional development through monthly training sessions with the sales team and management. Moreover, the Linen Representative must possess a valid driver's license with a clean record to support frequent travel to client locations. This non-exempt position is essential to PureStar’s operations, contributing significantly to achieving high customer service standards and operational reliability throughout the service network.