Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
free park admission
Discounts on park admission tickets and passes
park discounts on food
park discounts on merchandise
Scholarship Opportunities
exclusive employee events
Giveaways
Job Description
Discovery Cove Orlando is a unique and exciting wildlife park dedicated to the care and rehabilitation of animals. Having successfully rescued over 40,000 animals and continuing to grow their conservation efforts, Discovery Cove offers visitors a close and immersive experience with nature unlike any other. As part of SeaWorld Parks & Entertainment, the facility provides a dynamic environment that combines education, adventure, and commitment to animal welfare. This remarkable establishment not only focuses on animal care but also strives to deliver unforgettable experiences for guests from all around the globe. Joining the team at Discovery Cove means becoming part of a mission-driven organization that values passion, dedication, and teamwork.
The Ambassador role at Discovery Cove Orlando is an exciting opportunity designed for enthusiastic and hardworking individuals eager to make a meaningful contribution. Ambassadors at Discovery Cove serve as vital links between the guests and the park’s mission by offering exceptional customer service and supporting daily operations that include special events and food production coordination. This multifaceted position requires a high level of energy, commitment to quality, and the ability to seamlessly manage food preparation logistics for large groups. Ambassadors may assist in leading operational tasks in the absence of chefs or management, further underscoring the leadership opportunities available within this role.
Responsibility areas include overseeing menu preparation for special events, adjusting food quantities based on guest attendance, procuring ingredients, and ensuring food is cooked and presented to the highest standards. Ambassadors utilize their culinary skills to prepare and monitor the cooking process while ensuring strict adherence to health and safety standards, including passing relevant food handler exams. In addition to the technical aspects of food preparation, the role demands a strong customer-focused approach, requiring Ambassadors to address guest needs, provide positive interactions, and contribute to a welcoming park atmosphere.
Working at Discovery Cove as an Ambassador offers an engaging work environment where no two days are the same. The fast-paced nature coupled with seasonal and special event-related tasks means the role is both challenging and rewarding. This position encourages the development of communication skills, teamwork, and leadership while working alongside a diverse team from various cultural backgrounds. Ambassadors have the opportunity to enjoy flexible hours including early mornings, evenings, weekends, holidays, and night shifts, making it an ideal position for individuals who thrive in dynamic settings.
Overall, this role is more than just a job – it is a chance to be part of an extraordinary team dedicated to animal care and guest experiences, where hard work is recognized and rewarded. With a focus on safety, professionalism, and guest satisfaction, Ambassadors at Discovery Cove Orlando play a crucial part in sustaining the park’s reputation as a premier wildlife destination. The role is well-suited for those with culinary experience or a strong interest in food service within a vibrant park environment, and who wish to contribute positively to the mission of animal rescue and conservation.
The Ambassador role at Discovery Cove Orlando is an exciting opportunity designed for enthusiastic and hardworking individuals eager to make a meaningful contribution. Ambassadors at Discovery Cove serve as vital links between the guests and the park’s mission by offering exceptional customer service and supporting daily operations that include special events and food production coordination. This multifaceted position requires a high level of energy, commitment to quality, and the ability to seamlessly manage food preparation logistics for large groups. Ambassadors may assist in leading operational tasks in the absence of chefs or management, further underscoring the leadership opportunities available within this role.
Responsibility areas include overseeing menu preparation for special events, adjusting food quantities based on guest attendance, procuring ingredients, and ensuring food is cooked and presented to the highest standards. Ambassadors utilize their culinary skills to prepare and monitor the cooking process while ensuring strict adherence to health and safety standards, including passing relevant food handler exams. In addition to the technical aspects of food preparation, the role demands a strong customer-focused approach, requiring Ambassadors to address guest needs, provide positive interactions, and contribute to a welcoming park atmosphere.
Working at Discovery Cove as an Ambassador offers an engaging work environment where no two days are the same. The fast-paced nature coupled with seasonal and special event-related tasks means the role is both challenging and rewarding. This position encourages the development of communication skills, teamwork, and leadership while working alongside a diverse team from various cultural backgrounds. Ambassadors have the opportunity to enjoy flexible hours including early mornings, evenings, weekends, holidays, and night shifts, making it an ideal position for individuals who thrive in dynamic settings.
Overall, this role is more than just a job – it is a chance to be part of an extraordinary team dedicated to animal care and guest experiences, where hard work is recognized and rewarded. With a focus on safety, professionalism, and guest satisfaction, Ambassadors at Discovery Cove Orlando play a crucial part in sustaining the park’s reputation as a premier wildlife destination. The role is well-suited for those with culinary experience or a strong interest in food service within a vibrant park environment, and who wish to contribute positively to the mission of animal rescue and conservation.
Job Requirements
- Must have five years related experience and/or training
- must have strong written/verbal communication skills
- must have strong basic math skills
- must be able to lift/move up to 55 pounds
- must be able to stand for prolonged periods of time in hot and/or cold environments
- must regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel
- must be able to handle multiple tasks and work in a fast paced environment
- must be able to work indoors and in outside weather conditions
- must be able to positively interact with park guests and co workers of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs
- must be able to successfully pass relevant food handler exams
- high school diploma or equivalent preferred
- culinary certificate preferred
- resume required
- availability to include up to 29 hours per week, 3-4 days a week to include weekends, holidays, early mornings, late evenings, and night shifts
Job Qualifications
- Must have five years related experience and/or training
- strong written/verbal communication skills
- strong basic math skills
- ability to lift/move up to 55 pounds
- ability to stand for prolonged periods of time in hot and/or cold environments
- ability to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel
- ability to handle multiple tasks and work in a fast paced environment
- ability to work indoors and in outside weather conditions
- ability to positively interact with park guests and co workers of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs
- ability to successfully pass relevant food handler exams
- high school diploma or equivalent preferred
- culinary certificate preferred
- resume required
- availability to include up to 29 hours per week, 3-4 days a week to include weekends, holidays, early mornings, late evenings, and night shifts
Job Duties
- Coordinate production of menu items for special events
- adjust food quantity to accommodate park guest attendance
- enthusiastically represent the company by displaying a positive attitude, maintaining a high level of energy and commitment to quality throughout all aspects of the job
- assist in leading the team in daily operations, as well as special events, whenever head chef or other management as assigned are not present
- read menu to estimate food requirements and orders food from supplier or procures food from storage
- oversee delivery and coordination of food delivery to event sites
- adjust thermostat controls to regulate temperature of ovens, broilers, grills, roasters and steam kettles
- measure and mix ingredients according to recipe to prepare quantity of foods for special events
- bake, roast, broil and steam meats, fish, vegetables and other foods
- add seasoning to foods during mixing or cooking
- observe and test foods being cooked by tasting, smelling
- determine if item is cooked within standards
- portion food on serving plates, add gravies, sauces and garnishes to fulfill orders
- ensure excellent customer service by responding to customer requirements, expectations and needs
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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