Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $18.00 - $25.40
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Retirement Plan
Store discount
Paid Time Off
Access to benefit programs
Job Description
Whole Foods Market is a renowned leader in the grocery sector, widely respected for its commitment to natural and organic products and for championing sustainability and community health initiatives. Established with the ambition to nourish people and the planet, the company goes beyond traditional grocery retail by actively engaging in meaningful social change. These efforts include funding grants for school gardens, increasing access to fresh and healthy food in underserved food deserts, alleviating poverty in developing countries, and fostering environmentally responsible practices throughout its operations. Whole Foods Market prides itself on setting high standards of excellence and revolutionizing the grocery industry by continuously striving to improve how people eat and live. Working at Whole Foods Market means becoming part of a team that values growth, learning, and making a positive impact locally and globally. The company is not just a place to work but a movement dedicated to world change and sustainability, attracting team members who are passionate about these values and ready to make a difference in their communities and beyond.
This role offers an exciting opportunity for team members to develop diverse skills through cross-training across multiple departments within the store, including cashiering duties. This approach fosters continual learning about new products and store functions, enhancing staff versatility and expertise. The position values a proactive and positive attitude, emphasizing the importance of providing exceptional customer service and maintaining high retail standards. Team members are expected to participate fully in various store operations, including inventory management, maintaining clean and safe work environments, and supporting store leadership and communications. The role encourages collaboration, effective communication, and a strong commitment to the company’s core values. The hourly wage for this position ranges from $18.00 to $25.40, commensurate with experience, and includes access to Whole Foods Market’s comprehensive "Whole Benefits" program. Benefits may encompass health insurance, retirement plans, paid time off, store discounts, and other valuable programs to support the wellbeing and growth of employees. This role is ideal for individuals who thrive in fast-paced environments, enjoy diverse responsibilities, and wish to contribute to a company devoted to making a meaningful difference.
This role offers an exciting opportunity for team members to develop diverse skills through cross-training across multiple departments within the store, including cashiering duties. This approach fosters continual learning about new products and store functions, enhancing staff versatility and expertise. The position values a proactive and positive attitude, emphasizing the importance of providing exceptional customer service and maintaining high retail standards. Team members are expected to participate fully in various store operations, including inventory management, maintaining clean and safe work environments, and supporting store leadership and communications. The role encourages collaboration, effective communication, and a strong commitment to the company’s core values. The hourly wage for this position ranges from $18.00 to $25.40, commensurate with experience, and includes access to Whole Foods Market’s comprehensive "Whole Benefits" program. Benefits may encompass health insurance, retirement plans, paid time off, store discounts, and other valuable programs to support the wellbeing and growth of employees. This role is ideal for individuals who thrive in fast-paced environments, enjoy diverse responsibilities, and wish to contribute to a company devoted to making a meaningful difference.
Job Requirements
- Prior retail, restaurant or hospitality experience is preferred
- Must be 18 years of age or older
- Ability to work all scheduled shifts
- Must be able to perform physical job duties with or without accommodation
- Must be willing to learn and adhere to all health, safety and sanitation procedures
- Effective communication skills
- Ability to use computer systems at a basic level
- Strong customer service orientation
- Ability to multitask in fast-paced environment
Job Qualifications
- Basic computer skills
- Proactive problem-solver with excellent follow-through and listening skills
- Clear and effective communication style, both written and verbal
- Thorough knowledge of products throughout the store or the ability to learn them quickly
- Ability to follow instructions and procedures
- Skilled in working in a fast paced, evolving environment with a strong ability to effectively prioritize, multi-task and complete tasks in a thorough and timely manner
- Ability to build and maintain positive relationships with individuals in positions throughout various levels of the business
- Supports the 365 culture and is an example of Whole Foods Market’s Core Values
- Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility
- Proven experience meeting all customer service expectations and standards when interacting with customers, vendors and fellow Team Members
- Proper use of knives, personal protective equipment, forklift, pallet jacks, hand trucks, six wheel carts, baler (must be 18 years of age or older) and all other equipment used during preparation and clean up within department and store
- Able to perform the physical requirements of the job with or without reasonable accommodation
- Desire to be a part of a new, exciting brand
Job Duties
- Provide exceptional customer service and address needs of customers in a timely and effective manner
- Be cross-trained and work in multiple areas throughout the store, which may include cashiering
- Process customer purchases, returns and credits
- Ensure that all shelves and displays are properly stocked and front facing
- Rotate products and remove out-of-date products
- Maintain and support proper Electronic Shelf Label signage throughout the store
- Be aware of new products and their placement
- Ensure the highest retail standards are being met
- Follow all 365 Standard Operating Procedures (SOPs)
- Participate in fiscal period and quarter end inventories
- Communicate all pertinent information to leadership
- Establish and maintain a collaborative and productive working relationship with Store Leadership, Team Leaders, Floor Leads, fellow Team Members, support partners, customers and vendors
- Stay informed on all company and store level information from leadership
- Model 365 by Whole Foods Market vision and goals
- Have a level of knowledge/awareness of relevant competitors and industry trends
- Complete all trainings and focus on increasing product knowledge
- Maintain awareness of new products and promotions
- Maintain a positive work environment
- Use courteous and proper phone etiquette when answering the phones and pages
- Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices
- Support overall store cleanliness and maintenance
- Follow established food safety, organics, and cleaning and maintenance guidelines and procedures
- Resolve all hazards or violations immediately
- Work all shifts as scheduled
- Attend all meetings as assigned by Leadership, including daily huddles
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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