Line Cook

Santa Monica, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $18.00 - $25.40

Work Schedule

Flexible

Day Shifts

Benefits

Health Insurance

Retirement Plan

Store discount

Paid Time Off

Access to benefit programs

Job Description

Whole Foods Market is a renowned leader in the grocery sector, widely respected for its commitment to natural and organic products and for championing sustainability and community health initiatives. Established with the ambition to nourish people and the planet, the company goes beyond traditional grocery retail by actively engaging in meaningful social change. These efforts include funding grants for school gardens, increasing access to fresh and healthy food in underserved food deserts, alleviating poverty in developing countries, and fostering environmentally responsible practices throughout its operations. Whole Foods Market prides itself on setting high standards of excellence and revolutionizing the grocery... Show More

Job Requirements

Prior retail, restaurant or hospitality experience is preferred
Must be 18 years of age or older
Ability to work all scheduled shifts
Must be able to perform physical job duties with or without accommodation
Must be willing to learn and adhere to all health, safety and sanitation procedures
Effective communication skills
Ability to use computer systems at a basic level
Strong customer service orientation
Ability to multitask in fast-paced environment

Job Qualifications

Basic computer skills
Proactive problem-solver with excellent follow-through and listening skills
Clear and effective communication style, both written and verbal
Thorough knowledge of products throughout the store or the ability to learn them quickly
Ability to follow instructions and procedures
Skilled in working in a fast paced, evolving environment with a strong ability to effectively prioritize, multi-task and complete tasks in a thorough and timely manner
Ability to build and maintain positive relationships with individuals in positions throughout various levels of the business
Supports the 365 culture and is an example of Whole Foods Market’s Core Values
Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility
Proven experience meeting all customer service expectations and standards when interacting with customers, vendors and fellow Team Members
Proper use of knives, personal protective equipment, forklift, pallet jacks, hand trucks, six wheel carts, baler (must be 18 years of age or older) and all other equipment used during preparation and clean up within department and store
Able to perform the physical requirements of the job with or without reasonable accommodation
Desire to be a part of a new, exciting brand

Job Duties

Provide exceptional customer service and address needs of customers in a timely and effective manner
Be cross-trained and work in multiple areas throughout the store, which may include cashiering
Process customer purchases, returns and credits
Ensure that all shelves and displays are properly stocked and front facing
Rotate products and remove out-of-date products
Maintain and support proper Electronic Shelf Label signage throughout the store
Be aware of new products and their placement
Ensure the highest retail standards are being met
Follow all 365 Standard Operating Procedures (SOPs)
Participate in fiscal period and quarter end inventories
Communicate all pertinent information to leadership
Establish and maintain a collaborative and productive working relationship with Store Leadership, Team Leaders, Floor Leads, fellow Team Members, support partners, customers and vendors
Stay informed on all company and store level information from leadership
Model 365 by Whole Foods Market vision and goals
Have a level of knowledge/awareness of relevant competitors and industry trends
Complete all trainings and focus on increasing product knowledge
Maintain awareness of new products and promotions
Maintain a positive work environment
Use courteous and proper phone etiquette when answering the phones and pages
Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices
Support overall store cleanliness and maintenance
Follow established food safety, organics, and cleaning and maintenance guidelines and procedures
Resolve all hazards or violations immediately
Work all shifts as scheduled
Attend all meetings as assigned by Leadership, including daily huddles

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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