Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.50 - $16.75
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Work Schedule

Flexible
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Benefits

Fun environment
flexible scheduling
meal discounts
Employee Discounts
Employee Life Assistance Program
preventative healthcare plan
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
preferred legal plan
Career growth opportunities

Job Description

Smokey Bones is a renowned full-service restaurant chain specializing in delivering exceptional barbecue dishes, award-winning ribs, and memorable dining experiences across 63 locations in 16 states. Known for its vibrant atmosphere and high-quality food, Smokey Bones offers a unique combination of slow-smoked and fire-grilled meats that cater to a variety of tastes. The restaurant provides multiple dining options including dine-in, pick-up, online ordering, catering, and delivery. Beyond the food, Smokey Bones prides itself on a full bar featuring a diverse selection of bourbons, whiskeys, domestic and local craft beers, and handcrafted specialty cocktails. This combination of excellent food, drinks, and lively atmosphere has earned Smokey Bones recognition as a Certified Great Place to Work for two consecutive years, reflecting its commitment to a positive work culture and employee satisfaction.

At Smokey Bones, the culture revolves around celebrating individuality and fostering teamwork in a fun, supportive environment. The company values flexibility, offering employees the ability to balance work with their personal lives. This is demonstrated through flexible scheduling and a range of employee perks available from day one. As part of the benefits, employees gain access to meal discounts, employee discounts on gift cards, and free participation in an Employee Life Assistance Program that includes crisis helpline and complimentary counseling sessions. Further enhancing their well-being, Smokey Bones offers preventative healthcare plans, dental and vision coverage, accident and critical illness insurance, and even legal assistance with significant reductions on legal representation. The company also supports career progression with ample opportunities for growth and development within the organization.

This role at Smokey Bones is perfect for dynamic individuals passionate about delivering excellent customer service in a fast-paced restaurant environment. Responsibilities include preparing and stocking food stations according to demand, maintaining cleanliness and order throughout the workspace, assisting team members in fulfilling guest requests, and ensuring compliance with health and safety regulations. The ideal candidate thrives in a collaborative atmosphere, communicates effectively, and handles challenges constructively while focusing on enhancing the guest experience. Through continuous teamwork and dedication, employees play a key role in maintaining the high standards and vibrant culture that make Smokey Bones a favorite dining destination and an exemplary employer.

Job Requirements

  • Able to communicate (speak, read, and write) in English
  • Authorized to work in the United States
  • Excellent customer service and people skills
  • In-depth knowledge of food sanitation and safety policies
  • Strong attention to detail
  • High energy levels
  • Ability to work in a team
  • Excellent verbal communication
  • Able to bend at the waist and lift items up to 50 lbs. to waist level
  • Able to move items up to 50 lbs. for distances of up to 25 feet
  • Able to remain standing and active for an 8-12 hour shift
  • Able to hear, understand and respond to employees' and guests' requests in a loud environment
  • Able to tolerate exposure to cold and hot temperatures (below 0 F and above 90 F) throughout the shift

Job Qualifications

  • Excellent customer service and people skills
  • In-depth knowledge of food sanitation and safety policies
  • Strong attention to detail
  • High energy levels
  • Ability to work in a team
  • Excellent verbal communication
  • Ability to read, write, and speak English
  • Authorized to work in the United States

Job Duties

  • Set up station and stock according to volume
  • Prep items for line
  • Sweep and clean line floor, take out trash, and fulfill any cleaning tasks necessary
  • Assist service staff to fulfill guest requests
  • Escalate issues to management and resolve problems in a constructive way
  • Communicate well with teammates to ensure all guest needs are met
  • Read recipes and follow instructions
  • Work in a fast-paced environment
  • Adhere to health and safety regulations in all kitchen and dining areas
  • Follow manager directions throughout a shift
  • Interact with guests and help with guest needs

Job Criteria

Experience

No experience required


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