Line & Ramp Services Agent

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $18.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Matching 401(k)
Health savings account
Paid Time Off
Tuition Reimbursement

Job Description

Jet Aviation is a globally recognized leader in aviation services, established in 1967. With its origins in a single hangar in Basel, Switzerland, Jet Aviation has expanded into a vast network comprising approximately 4,500 employees across some 50 worldwide locations. The company specializes in a broad range of aviation services including Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, Fixed Base Operations (FBO), and both Fixed and Rotary Wing Maintenance, complemented by dedicated Staffing solutions. This diversity enables Jet Aviation to deliver comprehensive, high-quality experiences to its customers, emphasizing smooth, seamless flight operations and exceptional service standards.

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Job Requirements

  • Must have high school diploma/GED
  • ability to work flexible schedules and willingness to work in various weather conditions
  • must be able to obtain a certificate from NATA Line Service training program
  • must be able to obtain a motor vehicle operating permit (MVOP) within 30-60 days
  • must obtain an airport ID badge within 30 days of employment
  • must be at least 18 years of age with a valid driving license
  • ability to read and communicate in English

Job Qualifications

  • High school diploma/GED
  • two years related experience as a line service technician and/or training or equivalent combination of education and experience strongly preferred
  • knowledge of refueling procedures of general aviation aircraft and corporate aircraft
  • knowledge of towing procedures and techniques
  • strong initiative and self-direction
  • ability to perform duties in the supervisor's absence
  • ability to read and communicate in English
  • pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues
  • quality driven with a passion for excellence to represent Jet Aviation as a brand ambassador
  • demonstration and commitment to Jet Aviation values (trust, honesty, alignment, transparency)

Job Duties

  • Responsible for refueling and defueling all types of aircrafts on a daily basis, demonstrating knowledge of specific fueling requirements
  • provides towing and disconnecting services for all types of aircraft
  • executes hand signals in order to guide aircrafts during arrivals and departures
  • provides service to aircrafts using ground support equipment, e.g. use of GPU for aircraft engine starts and ground power, use of lavatory cart and emptying procedures, etc.
  • communicates with employees and/or crew using radios in order to provide excellent customer service
  • assists in providing aircraft with ice, coffee, catering and other necessary services
  • provides transportation for customers and pilots to and from aircraft, hotels, restaurants and other parts of the airport with courtesy van or bus
  • assists with aircraft and hangar cleaning, as needed
  • assists with general grounds keeping (grass cutting, weeding, picking up paper and trash, general housekeeping, etc.)
  • other duties may be assigned, as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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