Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $26.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Commuter Benefits
Job Description
The hiring company is a residential apartment community that values creating an engaging and vibrant living environment for its residents. As a well-established property management employer, it focuses on delivering excellent customer service and a high quality of life through thoughtfully planned social and recreational programs. The Lifestyle Coordinator plays a vital role within this community, acting as a liaison between residents and property management, ensuring smooth communication and the successful execution of community events and services.
This position is an excellent opportunity for candidates passionate about event planning, customer service, and community engagement. The Lifestyle Coordinator is th... Show More
This position is an excellent opportunity for candidates passionate about event planning, customer service, and community engagement. The Lifestyle Coordinator is th... Show More
Job Requirements
- BS in event management or high school diploma or ged
- 1-2 years of experience in event management
- proven experience as an events planner or organizer
- excellent time management and communication skills
- ability to manage multiple projects independently
- sales skills and ability to build productive business relationships
- email management experience including entrata, constant contact, mailchimp
- ability to work in a professional office environment
- ability to perform light lifting and use office equipment for extended periods
- ability to manage multiple requests and tight deadlines effectively
Job Qualifications
- BS in Event Management or High School Diploma or GED
- 1-2 years of required experience in Event Management
- Proven experience as an events planner or organizer
- Impressive portfolio of previously managed events such as weddings, meetings, parties, corporate events
- Excellent time management and communication skills
- Sales skills and ability to build productive business relationships
- Ability to manage multiple projects independently
- Email management experience including Entrata, Constant Contact, MailChimp, etc.
Job Duties
- Report all duties to the Director of Hospitality and Property Managers
- Work hand in hand with director of Hospitality to ensure that Bar operations support Lifestyle events
- Facilitate training and support individual property concierge
- Manage event planning, concierge and reporting on a property level
- Assist Director of Hospitality in creating event budgets
- Oversee VIP guests experience
- Ensure compliance with insurance, legal, health and safety obligations
- Specify staff requirements and coordinate their activities
- Cooperate with marketing and PR to promote and publicize resident events
- Proactively handle any arising issues and troubleshoot any emerging problems on the event day
- Conduct pre- and post - event evaluations and report on outcomes
- Research market, identify event opportunities and generate interest
- Greet and welcome all residents and guests by name and develop positive relationships
- Update resident software as needed including Facebook, Instagram, Twitter, Entrata, Skykit, Mailchimp, Adobe, Survey Monkey
- Oversee amenity and guest suite reservations
- Maintain package lockers and dry-cleaning rooms
- Schedule concierge services such as rental car reservations, hotel stays, away from home services, car detailing, pet services
- Update and educate residents on the Butterfly entry system
- Maintain set hours at the front desk or leasing office desk
- Coordinate quarterly wine club events
- Coordinate monthly residential breakfast and movie night
- Coordinate quarterly sporting events and painting class
- Oversee wine machine
- Be available during set hours by phone, email or in person
- Develop and maintain positive relationships with local contacts
- Represent the company in community outreach endeavors
- Maintain relationships with preferred employers and perks partners
- Manage perks partners program and preferred vendor list
- Manage the resident Wine Club
- Manage employee birthday and anniversary celebrations
- Answer inquiries and provide information pertaining to local events such as sporting events, concerts, plays
- Make dining and other reservations including spa, tee times, pool cabanas, amenities
- Provide information about shopping, dining, nightlife, and recreational destinations
- Follow up on completed reservations with residents
- Based on preferences, provide suggestions to residents about upcoming events
- Book private or semi-private events
- Build and present formal concierge offering program with tracking metrics
- Identify lifestyle brands that cater to our demographic and forge relationships with them to benefit residents or create advertising opportunities within the property
- Generate personal ideas on how to present progress or initiatives
- Perform other duties as assigned.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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