Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $26.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Event discounts
Professional development opportunities
Employee wellness programs
Job Description
The hiring company is a residential apartment community committed to providing an exceptional living experience to its residents. The company emphasizes creating a welcoming and comfortable environment that fosters a sense of belonging and community among residents. With a focus on hospitality and resident satisfaction, this organization integrates social, recreational, and concierge services within its property management to ensure residents feel valued and supported. This community prides itself on offering high-quality amenities, engaging events, and personalized services that enhance the living experience. It is designed not just as a place to live but as a vibrant neighborhood where residents can... Show More
Job Requirements
- BS in Event Management or High School Diploma or GED
- 1-2 years of required experience in Event Management
Job Qualifications
- Proven experience as an events planner or organizer
- Impressive portfolio of previously managed events such as weddings, meetings, parties, corporate events
- Excellent time management and communication skills
- Sales skills and ability to build productive business relationships
- Ability to manage multiple projects independently
- Email management experience with software such as Entrata, Constant Contact, MailChimp
Job Duties
- Report all duties to the Director of Hospitality and Property Managers
- Work hand in hand with the Director of Hospitality to ensure that Bar operations support Lifestyle events
- Facilitate training and support individual property concierge
- Manage event planning, concierge and reporting on a property level
- Assist Director of Hospitality in creating event budgets
- Oversee VIP guests experience
- Ensure compliance with insurance, legal, health and safety obligations
- Specify staff requirements and coordinate their activities
- Cooperate with marketing and PR to promote and publicize resident events
- Proactively handle any arising issues and troubleshoot any emerging problems on the event day
- Conduct pre- and post-event evaluations and report on outcomes
- Research market, identify event opportunities and generate interest
- Greet and welcome all residents and guests by name and develop positive relationships
- Update resident software as needed
- Oversee amenity and guest suite reservations
- Maintain package lockers and dry-cleaning rooms
- Schedule concierge services such as rental car reservations, hotel stays, away from home services, car detailing, pet services, etc.
- Update and educate residents on the Butterfly entry system
- Maintain set hours at the front desk or leasing office desk
- Coordinate quarterly wine club events
- Coordinate monthly residential breakfast and movie night
- Coordinate quarterly sporting events and painting class
- Oversee wine machine
- Be available during set hours by phone, email or in person
- Develop and maintain positive relationships with local contacts
- Represent the company in community outreach endeavors
- Maintain relationships with preferred employers and perks partners
- Manage perks partners program and preferred vendor list
- Manage the resident Wine Club
- Manage employee birthday and anniversary celebrations
- Answer inquiries and provide information pertaining to local events such as sporting events, concerts, plays
- Make dining and other reservations including spa, tee times, pool cabanas, amenities
- Provide information about shopping, dining, nightlife, and recreational destinations
- Follow up on completed reservations with residents
- Based on preferences, provide suggestions to residents about upcoming events
- Book private or semi-private events
- Build and present formal concierge offering program with tracking metrics
- Identify lifestyle brands that cater to the demographic and forge relationships to benefit residents or create advertising opportunities
- Generate personal ideas on how to present progress or initiatives
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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