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Life Time Work - Member Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
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Benefits

Inclusive and diverse work environment
opportunities for professional development
supportive team culture
access to wellness programs
Employee Discounts
Paid Time Off
Health Insurance

Job Description

Life Time is a premier health and wellness company dedicated to creating vibrant communities where people can lead healthy, happy lives. Established with a mission to provide exceptional experiences that promote physical fitness, mental well-being, and social connection, Life Time operates a diverse portfolio of amenities including fitness centers, pools, spas, and co-working workspaces known as Life Time Work. With a commitment to inclusivity, diversity, and equity, Life Time fosters an environment where every member feels valued and supported. They emphasize a culture of service rooted in respect and collaboration, making them a leader in the health and wellness industry.... Show More

Job Requirements

  • High school diploma or GED
  • 3 to 5 years of sales and customer service experience
  • Demonstrated proficiency with Microsoft Office Suite
  • Excellent communication and time management skills

Job Qualifications

  • High school diploma or GED
  • 3 to 5 years of sales and customer service experience
  • Demonstrated proficiency with Microsoft Office Suite
  • Excellent communication and time management skills
  • Experience with Microsoft Dynamics CRM preferred

Job Duties

  • Builds and develops relationships with new and existing members by providing premiere customer service and showing care for all members, team members and space presentation
  • Serves members at member service desks, setting an energetic, helpful and friendly tone
  • Performs daily walkthroughs to ensure that all areas are 'like new', clean and organized
  • Hosts member events on a regular basis focused on living a healthy way of life in work, and to cultivate community and connection between members
  • Demonstrates personal sales success by achieving and exceeding daily, weekly, and monthly acquisition and retention goals through persistent and enthusiastic outreach
  • Tracks business financials for the Life Time Work location including P&L
  • Facilitates cross-training with Club Member Concierge team
  • Builds awareness and support for retention through effective communication and reporting of all social and business activities
  • Collects and responds to feedback and concerns gathered from team members and members
  • Delivers new member onboarding

Job Location

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