Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Benefits
Health Insurance
Dental Insurance
vision coverage
HSA
optional daily pay
weekly pay
401k Retirement Plan
Leadership programs
Paid training
Tuition Reimbursement
Employee Discounts
Employee assistance program
additional voluntary benefits
Job Description
Alorica is a global leader in customer service and experience, dedicated to redefining what it means to provide exceptional support to customers across various industries. Operating in 18 countries around the world with both physical locations and a robust Alorica-at-home program, Alorica offers extensive career opportunities ranging from customer service and training to technical support, management, and recruiting. As a company committed to growth and internal development, more than 70% of leadership positions at Alorica are filled through promotions from within, reflecting their focus on employee advancement and career development. Alongside professional growth, Alorica emphasizes the well-being of its employees... Show More
Job Requirements
- High school diploma or GED
- Customer service experience is a plus
- Strong computer navigational skills
- Familiarity with Microsoft Office applications (Word, Excel)
- Excellent oral and written communication skills
- Exceptional listening/comprehension skills
- Professional and courteous
- Customer oriented
- Reliable high-speed internet connection
- Must work from a private residence
- Ability to use phone and computer systems constantly
- Ability to maintain documentation accurately
- Must reside in Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia or West Virginia
Job Qualifications
- High school diploma or GED
- Customer service experience is a plus
- Strong computer navigational skills
- Familiarity with Microsoft Office applications (Word, Excel)
- Excellent oral and written communication skills
- Exceptional listening/comprehension skills
- Professional and courteous
- Customer oriented
Job Duties
- Assist customers with issues and concerns they are experiencing during the use of the product and/or service
- Document call-related information for auditing and reporting purposes
- Maintain and update customer information as necessary
- Upsell current customers on new or enhanced services
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: