Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $90,000.00 - $95,000.00
Benefits
competitive salary
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Career development opportunities
supportive work environment
Job Description
DACHSER is a global logistics company known for its innovative and reliable freight forwarding, warehousing, and transportation solutions. As a leading provider in the customs brokerage sector, DACHSER offers an integrated approach to international trade, ensuring compliance with customs regulations and facilitating smooth cross-border deliveries. By combining advanced technology, expert knowledge, and outstanding customer service, DACHSER helps businesses navigate the complexities of global trade efficiently and effectively. The organization emphasizes a customer-focused ethos, operational excellence, and continuous improvement to maintain its position as a trusted partner in logistics and customs brokerage.
The Customs House Brokerage Manager at DACHSER pl... Show More
The Customs House Brokerage Manager at DACHSER pl... Show More
Job Requirements
- Valid Customs Brokerage License required
- BS or BA degree preferred or equivalent related work experience
- Minimum 8 years of experience working as an Entry Writer with progressive management responsibility preferred
- Strong knowledge of Customs Regulations
- Excellent analytical and problem-solving skills
- Strong team-building and organizational skills
- Ability to provide excellent customer service
- Professional communication skills
- Proficiency in Microsoft Word and Excel
- Ability to work independently or collaboratively
- Willingness to travel periodically
- Ability to perform duties in an office environment with minimal physical demands
Job Qualifications
- Valid Customs Brokerage License
- BS or BA degree preferred or equivalent related work experience
- 8+ years of experience as an Entry Writer with progressive management responsibility preferred
- Strong knowledge and experience with Customs Regulations
- Robust analytical and problem-solving skills
- Excellent team-building, planning, and organizational capabilities
- Strong customer service orientation with professionalism
- Excellent written and verbal communication skills
- Proficiency in Windows programs including Word and Excel
- Ability to work independently and as part of a team
Job Duties
- Work to maintain full compliance and adherence with US Customs Broker Regulations
- Monitor and ensure team’s performance aligns with DACHSER’s compliance policy and department goals
- Provide guidance and leadership to Entry Writers within the department
- Communicate and conduct regular training based on new regulations and policies
- Provide clear instruction to ensure timely and orderly file flow including release, billing, and auditing
- Conduct regular entry audits to ensure document accuracy and correct customs submission
- Monitor problem files and ensure corrective actions are implemented
- Collaborate with Sales Team to onboard new brokerage accounts and vet Powers of Attorney
- Assist Sales Team in quoting brokerage business including value-added services
- Support local sales efforts with timely responses to emails and rate requests
- Review existing business to improve profitability through efficiencies and tools
- Maintain communications with customers, government agencies, and other DACHSER offices
- Work with internal partners to develop inbound transportation program
- Manage Customs House Brokerage Department staff including performance management and career development
- Perform other duties as assigned
Job Location
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