You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.58 - $25.57
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Life insurance
Paid parental leave
Paid Time Off
401k plan with company match
Discounted employee travel
Access to LinkedIn Learning resources
discounted pet insurance
Discounted auto insurance
Discounted home insurance
Discounted renters insurance
Job Description
The Vacation Group, established in 2025, is a dynamic and full-service travel collective that unites four distinguished travel agencies under one cohesive brand. As a proud member of the Internova Travel Group and the Travel Leaders Network, The Vacation Group has positioned itself as a premier provider of comprehensive travel services. Its offerings span a wide array of travel needs including cruises, solo cruises, custom luxury vacations, as well as student and group tours. This collective brings together the rich legacy of its predecessor agencies, formerly known as CruCon Cruise Outlet, SinglesCruise, Travel Leaders Vacation Center, and Student Tours. This... Show More
Job Requirements
- College degree or Travel School preferred
- minimum three years of experience in servicing premium clientele preferred
- proven customer service and sales skills
- critical thinking skills to resolve customer issues
- ability to recognize when management involvement is necessary
- excellent communication skills
- outstanding organizational skills
- ability to work under pressure while maintaining accuracy
- travel industry knowledge including worldwide destinations and premium cruise and tour suppliers
- proficient in industry technology
- knowledge of Word, Excel and Outlook
Job Qualifications
- College degree or Travel School preferred
- minimum three years of experience in servicing premium clientele preferred
- proven customer service and sales skills, proactive with clients
- critical thinking skills to resolve customer issues
- ability to recognize when management involvement is necessary
- proven ability to foster and value client and team relationships
- excellent written, verbal and interpersonal communication skills
- outstanding organizational skills and attention to detail including multitasking
- ability to work under pressure while maintaining accuracy
- travel industry knowledge including worldwide destinations and premium cruise and tour suppliers
- proficient in industry technology
- knowledge of Word, Excel and Outlook
- specialization a plus such as land suppliers sales, destination, travel sector, travel type, special interest
- first-hand experience with travel abroad to multiple countries a plus
Job Duties
- Provide exceptional customer service resulting in repeat business and referrals
- meet or exceed annual sales revenue target
- increase sales through developing and maintaining a network of clients and learning their needs
- build and maintain strong client relationships new and existing
- provide land supplier, destination, and itinerary recommendations to clients
- consult with clients on various insurance, hotel, and other ancillary options
- address client issues and concerns, representing the company professionally by offering competent advice and working directly with suppliers to resolve issues
- respond quickly and proactively to client requests
- follow company procedures in areas of customer service, booking systems, documentation, pricing, insurance, invoicing, etc
- provide input in company strategy and sales direction
- demonstrate sound judgment in actions relating to overall sales revenue, including perks and amenities
- perform client communications electronic/phone with various sales campaigns
- communicate to sales managers and support teams all pending issues, client requests and items needing attention while out of the office
- participate in other duties and projects as assigned by management
- embrace the use of technology platforms including Agent Mate and Agent Universe
- understand current travel trends and become familiar with destinations, products and services appealing to customers
- be open to new ways of working with prospective clients, including rigorous follow-up protocols on leads, quotes and proposals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: