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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $59,000.00 - $59,740.00
Work Schedule
Weekend Shifts
Benefits
competitive compensation
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Tuition Reimbursement
Job Description
Bozzuto is a distinguished real estate company known for its commitment to excellence and community-focused approach. The company specializes in designing, building, managing, and maintaining unique residential properties that provide extraordinary living experiences. With a strong team culture centered around core values such as concern, creativity, passion, and the pursuit of perfection, Bozzuto offers a workplace environment that fosters inclusivity, teamwork, and professional growth. Employees at Bozzuto are dedicated to delivering exceptional experiences not only to the residents and clients they serve but also to their fellow team members, reinforcing a shared purpose and commitment to quality service. This dedication... Show More
Job Requirements
- 4 year college degree or equivalent relevant experience
- previous leasing experience in the multi-family industry
- 1-3 years of business to consumer sales experience in a property management, retail or hospitality environment
- 1-3 years of phone sales experience
- 1-3 years of customer service experience
- industry experience highly desired
- a customer-focused mentality
- sales aptitude
Job Qualifications
- Previous leasing experience in the multi-family industry
- 1-3 years of business to consumer sales experience
- 1-3 years of phone sales experience
- 1-3 years of customer service experience
- industry experience highly desired
- strong leadership and motivational skills
- excellent communication and interpersonal skills
- ability to manage multiple tasks and prioritize effectively
- experience with CRM and property management software preferred
Job Duties
- Generate new leases and achieve monthly sales quotas
- motivate, train and lead sales and service team to reach leasing goals
- conduct 3 follow ups per lead with a conversion ratio of 8% to onsite appointments
- follow up with a phone call to every prospect within 24 hours of a property tour
- additional follow up via e-mail to take place within 48 hours
- maintain a closing ratio of 30%
- generate a minimum of one outreach event weekly
- work with Bozzuto’s marketing team to coordinate overall company branding
- know competitors and be able to leverage the Bozzuto product and people as a differentiation in the marketplace
- proficiently articulate the value proposition of the property
- deliver a positive and consistent in person experience with all prospective customers
- set up monthly meetings with local employers to provide packets of information about the community and cultivate partnership-marketing opportunities
- update property Facebook page three times per week
- shop all competition within immediate competitive set quarterly
- review monthly market surveys and be knowledgeable of content
- complete weekly competitive set survey
- report all property deficiencies to appropriate manager
- respond to, follow up on and close work order requests when applicable
- ensure lease paperwork is accurate
- administrative duties as assigned
- deliver timely and remarkable customer service to community residents
- attend resident social events
- interact with all constituents in a professional and courteous manner
- remain calm and friendly when resolving customer issues or interacting with upset customers
- vigorously resolve or communicate resident concerns and issues
- working weekends when prospective residents are out looking for their new home - three weekends per month with two days off during the week
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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