Leasing Manager

Silver Spring, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $62,000.00 - $66,200.00

Work Schedule

Weekend Shifts

Benefits

competitive compensation

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Retirement Plan

Tuition Reimbursement

Job Description

Bozzuto is a leading real estate company dedicated to designing, building, managing, and maintaining distinctive residential communities. Known for its commitment to quality and exceptional service, Bozzuto creates one-of-a-kind living experiences that enhance the lives of residents and foster thriving communities. The company’s culture revolves around deep care for employees and clients alike, emphasizing teamwork, inclusivity, and the pursuit of excellence. Bozzuto’s core values of concern, creativity, passion, and perfection drive every aspect of the business, inspiring team members to unlock their full potential and deliver extraordinary results consistently.

The role of Leasing Manager at Bozzuto is a pivotal leader... Show More

Job Requirements

4 year college degree or equivalent relevant experience
Previous leasing experience in the multi-family industry
1-3 years of business to consumer sales experience in property management, retail or hospitality environment
1-3 years of phone sales experience
1-3 years of customer service experience
Industry experience highly desired
Real estate license or willingness to obtain within 90 days of hire where applicable

Job Qualifications

4 year college degree or equivalent relevant experience
Previous leasing experience in the multi-family industry
1-3 years of business to consumer sales experience in property management, retail or hospitality environment
1-3 years of phone sales experience
1-3 years of customer service experience
Industry experience highly desired
Real estate license or willingness to obtain within 90 days of hire where applicable
Customer-focused mentality
Sales aptitude

Job Duties

Generate new leases and achieve monthly sales quotas
Motivate, train and lead sales and service team to reach leasing goals
Conduct 3 follow ups per lead with a conversion ratio of 8% to onsite appointments
Follow up with a phone call to every prospect within 24 hours of a property tour
Additional follow up via e-mail to take place within 48 hours
Maintain a closing ratio of 30%
Generate a minimum of one outreach event weekly
Work with Bozzuto’s marketing team to coordinate overall company branding
Know competitors and leverage the Bozzuto product and people as a differentiation in the marketplace
Proficiently articulate the value proposition of the property
Deliver a positive and consistent in person experience with all prospective customers
Set up monthly meetings with local employers to provide community information and cultivate partnership-marketing opportunities
Update property Facebook page three times per week
Shop all competition within immediate competitive set quarterly
Review monthly market surveys and be knowledgeable of content
Complete weekly competitive set survey
Report all property deficiencies to appropriate manager
Respond to, follow up on and close work order requests when applicable
Ensure lease paperwork is accurate
Perform administrative duties as assigned
Deliver timely and remarkable customer service to community residents
Attend resident social events
Interact professionally and courteously with residents, staff, clients, and vendors
Remain calm and friendly when resolving customer issues or interacting with upset customers
Vigorously resolve or communicate resident concerns and issues
Work weekends three times per month with two days off during the week

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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