Leasing Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $62,000.00 - $66,200.00
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Work Schedule

Weekend Shifts
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Benefits

competitive compensation
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Tuition Reimbursement

Job Description

Bozzuto is a leading real estate company dedicated to designing, building, managing, and maintaining distinctive residential communities. Known for its commitment to quality and exceptional service, Bozzuto creates one-of-a-kind living experiences that enhance the lives of residents and foster thriving communities. The company’s culture revolves around deep care for employees and clients alike, emphasizing teamwork, inclusivity, and the pursuit of excellence. Bozzuto’s core values of concern, creativity, passion, and perfection drive every aspect of the business, inspiring team members to unlock their full potential and deliver extraordinary results consistently.

The role of Leasing Manager at Bozzuto is a pivotal leadership position within the property management sector. This full-time position entails managing and motivating the Sales and Marketing Associate team to meet and exceed monthly leasing and renewal targets. The Leasing Manager is responsible for generating new leases, ensuring outstanding customer service, and contributing to resident retention goals. This role demands strong sales aptitude, a customer-focused mentality, and the ability to build and maintain relationships with prospective residents and local employers.

Leasing Managers at Bozzuto play a dynamic role by engaging in detailed follow-ups with potential residents, organizing outreach events, and collaborating with the marketing team to align property branding with company standards. Their responsibilities also include analyzing market competition, maintaining the property’s social media presence, and ensuring lease documentation accuracy. This position requires availability to work weekends regularly to capture the attention of prospective residents actively seeking new homes.

The Leasing Manager not only drives sales outcomes but also fosters a welcoming community environment by attending resident social events and delivering timely support and service to current residents. This role requires professionalism and calmness when addressing customer concerns, contributing to a positive and supportive community culture. With a salary range between $62,000 and $66,200 USD and eligibility for additional bonuses, the Leasing Manager position offers a rewarding career path for experienced sales and customer service professionals within the multi-family housing industry.

Joining Bozzuto means becoming part of a community that prioritizes employee growth and well-being. The company offers comprehensive benefits, including health, dental, and vision coverage, paid leave, retirement savings programs, tuition reimbursement, and access to diverse employee resource groups. Bozzuto’s inclusive workplace fosters opportunities for professional development and the ability to contribute meaningfully to vibrant, resident-centered communities.

Job Requirements

  • 4 year college degree or equivalent relevant experience
  • Previous leasing experience in the multi-family industry
  • 1-3 years of business to consumer sales experience in property management, retail or hospitality environment
  • 1-3 years of phone sales experience
  • 1-3 years of customer service experience
  • Industry experience highly desired
  • Real estate license or willingness to obtain within 90 days of hire where applicable

Job Qualifications

  • 4 year college degree or equivalent relevant experience
  • Previous leasing experience in the multi-family industry
  • 1-3 years of business to consumer sales experience in property management, retail or hospitality environment
  • 1-3 years of phone sales experience
  • 1-3 years of customer service experience
  • Industry experience highly desired
  • Real estate license or willingness to obtain within 90 days of hire where applicable
  • Customer-focused mentality
  • Sales aptitude

Job Duties

  • Generate new leases and achieve monthly sales quotas
  • Motivate, train and lead sales and service team to reach leasing goals
  • Conduct 3 follow ups per lead with a conversion ratio of 8% to onsite appointments
  • Follow up with a phone call to every prospect within 24 hours of a property tour
  • Additional follow up via e-mail to take place within 48 hours
  • Maintain a closing ratio of 30%
  • Generate a minimum of one outreach event weekly
  • Work with Bozzuto’s marketing team to coordinate overall company branding
  • Know competitors and leverage the Bozzuto product and people as a differentiation in the marketplace
  • Proficiently articulate the value proposition of the property
  • Deliver a positive and consistent in person experience with all prospective customers
  • Set up monthly meetings with local employers to provide community information and cultivate partnership-marketing opportunities
  • Update property Facebook page three times per week
  • Shop all competition within immediate competitive set quarterly
  • Review monthly market surveys and be knowledgeable of content
  • Complete weekly competitive set survey
  • Report all property deficiencies to appropriate manager
  • Respond to, follow up on and close work order requests when applicable
  • Ensure lease paperwork is accurate
  • Perform administrative duties as assigned
  • Deliver timely and remarkable customer service to community residents
  • Attend resident social events
  • Interact professionally and courteously with residents, staff, clients, and vendors
  • Remain calm and friendly when resolving customer issues or interacting with upset customers
  • Vigorously resolve or communicate resident concerns and issues
  • Work weekends three times per month with two days off during the week

Job Criteria

Experience

Mid Level (3-7 years)


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