Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Benefits
competitive salary
quarterly bonuses
Upward mobility opportunities
Paid time off including vacation, sick, and holiday
comprehensive medical insurance
Dental Insurance
Vision Insurance
Life and Disability Insurance Plans
flexible spending accounts
401(k) with Company Match
Job Description
Hanover Company is a renowned real estate firm specializing in the management and development of luxury apartment communities across the United States. With a strong commitment to delivering exceptional living experiences, Hanover focuses on creating thoughtfully designed residences complemented by premium amenities and outstanding customer service. The company’s dedication to enhancing the lifestyle of its residents is evident through its innovative community features, professional management, and comprehensive support services. Hanover Preston Hollow is one of its premier properties located in the vibrant city of Dallas, TX. This luxury high-rise apartment community comprises one-, two-, and three-bedroom apartment layouts, including exclusive... Show More
Job Requirements
- Must be able to communicate clearly and effectively with residents, prospects, vendors, and team members
- must be able to operate standard office equipment, including computers, printers, phones, and copiers
- must be able to sit or stand for extended periods, including walking the property in varied weather conditions
- must be able to move freely throughout the community, including climbing stairs and walking on uneven surfaces
- must be able to lift and carry up to 20 pounds
- must have visual acuity to read and interpret documents and screens
- must have manual dexterity to use a computer keyboard and handle paperwork
- strong customer service skills with ability to build rapport and listen actively
- strong organizational and time-management skills
- excellent attention to detail especially in written communication
- knowledge of Entrata or similar property management software preferred
- positive attitude and interpersonal skills
- must be able to work weekends, evenings, holidays and flexible hours as needed
Job Qualifications
- High school diploma or equivalent
- previous experience in leasing or property management preferred
- strong customer service skills
- aptitude with property management software such as Entrata
- good organizational and time-management skills
- excellent written and verbal communication
- ability to work weekends, evenings, and flexible hours
Job Duties
- Deliver exceptional service in all interactions with prospects and residents
- conduct tours, answer inquiries, and guide prospective residents through the leasing process
- accurately manage the Entrata dashboard to ensure timely follow-ups, contact requests, and pending interactions are addressed daily
- develop a strong understanding of all lease documents and ensure completion and compliance prior to resident move in
- strive for Five by meeting or exceeding expectations for secret shops
- build and maintain strong marketing relationships with local businesses, preferred employers, and community organizations
- assist with advertising material preparation and planning under the guidance of the Property Manager
Job Location
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