Leasing Consultant

Hawthorne is an esteemed multifamily management company recognized as one of the top 50 largest in the nation. Proudly rooted in the Southeast, Hawthorne has built a reputation not only for its award-winning apartment communities but also for its heartfelt commitment to service and community connection. The company operates on a foundational ethos called the 'Live It' culture, which emphasizes kindness, community, and exceeding expectations in every interaction. This culture creates a vibrant, supportive living environment for residents and a rewarding workplace for team members. Hawthorne is dedicated to delivering exceptional living experiences and values passionate, hardworking, and caring individuals who are ready to make a meaningful impact every day.

The Leasing Consultant role at Hawthorne serves as a critical ambassador of the Live It culture, going beyond traditional leasing responsibilities. Known as Leasing & Live It Specialists, individuals in this position are the face of their communities, charged with creating standout experiences and meaningful connections with prospects and residents alike. This role involves greeting prospective residents warmly, conducting personalized tours that showcase the unique lifestyle and value of the community, and responding promptly to inquiries via various communication channels.

Leasing Consultants drive leasing success by converting leads into leases through relationship-building and understanding resident needs deeply. They manage leasing applications, verifications, and new move-in paperwork with accuracy, contributing directly to occupancy and renewal goals. In addition, Leasing Consultants foster lasting resident relationships by coordinating and attending community events, addressing resident concerns with empathy and efficiency, and fostering a clean, welcoming environment.

Moreover, these specialists help build brand and community awareness by engaging in marketing efforts including social media and community outreach, while staying informed about local market trends and competitors. This dynamic role requires a positive attitude, excellent communication skills, a customer-focused mindset, persuasive abilities, and a willingness to learn and adapt within Hawthorne’s standards.

The work schedule for this position is designed to balance professional demands with personal time, with office hours from Monday to Friday, 9:00 AM to 6:00 PM, and Saturdays from 10:00 AM to 4:00 PM. One weekday off is provided each week to maintain a 40-hour schedule. Flexibility is required for occasional evening and weekend events depending on community needs. Compensation includes hourly pay plus eligibility for monthly leasing and renewal commissions and performance incentives.

Hawthorne is committed to your career development through its Career Path Program and Learning and Development initiatives aimed at fostering growth from Leasing Consultant roles to community management positions. The company also offers an encompassing benefits package that supports personal well-being, including free dental insurance, medical and vision coverage options, health and wellness incentives, a 401k match program, paid time off including birthday leave, and other family-friendly and wellness perks. Joining Hawthorne means becoming part of a community where your work truly matters and where you have opportunities to grow and thrive professionally and personally.