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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $22.00 - $24.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
mental health coverage
Life insurance
401K Matching
Paid Time Off
Mentoring
Professional Development
Tuition Reimbursement
Employee Discounts
Job Description
Avenue5 Residential is a leading property management company known for its commitment to delivering exceptional living experiences and fostering meaningful relationships with residents, clients, and employees. Established as a fast-growing company in the multifamily housing sector, Avenue5 Residential prioritizes people above all else, ensuring that both residents and team members receive the highest level of care and support. Recognized nationally for its workplace culture, the company has been certified as a Great Place to Work since 2017 and consistently ranks among the best workplaces in real estate. This reputation is backed by numerous accolades including a top 15 national finalist... Show More
Job Requirements
- High school diploma required
- Minimum of one year previous sales experience preferred
- One year previous residential leasing experience preferred
- Excellent customer service and interpersonal skills
- Prior experience with Yardi Voyager or equivalent system preferred
- Basic proficiency with Microsoft Office Suite
- Strong interpersonal communication skills
- Sensitivity to confidential matters
- Ability to work independently and prioritize effectively in a fast-paced environment
- Ability to relay technical concerns clearly
- Proficiency in English
- Competency with general office equipment
- Strong organizational and time-management skills
- Ability to handle difficult or angry individuals effectively
- Valid driver’s license, clean driving record, and current auto insurance required
- Compliance with safety requirements
- Required completion and passing of Avenue5 Fair Housing, Diversity and Inclusion Training within first 30 days
Job Qualifications
- High school diploma
- Minimum of one year of sales experience preferred
- One year of residential leasing experience preferred
- Excellent customer service and interpersonal skills
- Experience with Yardi Voyager or equivalent system preferred
- Basic knowledge of Microsoft Office Suite
- Ability to communicate effectively with all management levels
- Sensitivity to confidential matters
- Strong organizational and time management skills
- Ability to defuse difficult situations
- Valid driver’s license with clean driving record and current auto insurance
- Completion of Fair Housing, Diversity and Inclusion Training within 30 days
Job Duties
- Coordinate apartment rentals, move-ins, move-outs, and lease renewals
- Provide excellent customer service to prospective and current residents
- Generate and qualify prospective resident leads
- Prepare lease documentation and process move-in paperwork
- Maintain model apartments in touring condition
- Orient residents to the property and process renewal paperwork
- Maintain accurate records of leasing activity
- Follow up with prospective residents via phone, mail, or email
- Convert phone inquiries into scheduled property tours
- Inspect apartments before move-ins and coordinate with maintenance
- Create and maintain confidential resident files
- Complete weekly leasing reports
- Perform daily open and close procedures
- Assist with resident relations and ensure prompt response to requests
- Shop competitive properties to stay informed
- Inspect buildings and grounds for safety and cleanliness
- Process work order requests for residents
- Provide clerical support such as answering phones, filing, and processing invoices
- Assist in planning resident activities to boost retention
- Adhere to company policies and legal regulations
- Perform other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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