Lead Valet Attendant - Providence St. Joseph Medical Center PT $23-$23.50/HR + Tips
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $24.00
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a renowned hospitality services company dedicated to delivering exceptional experiences to millions of patients, visitors, and guests. Known for its commitment to creating smiles, Towne Park operates in environments such as hospitals, hotels, and other hospitality venues, ensuring the highest levels of customer service and satisfaction. The company prides itself on fostering a work culture rooted in compassion, attentiveness, and professionalism, making it more than just a job but a meaningful career opportunity where employees can make a genuine impact on the lives of others.
Towne Park’s core mission revolves around easing the anxieties of patie... Show More
Towne Park’s core mission revolves around easing the anxieties of patie... Show More
Job Requirements
- High school diploma or general education degree
- Must be at least 18 years of age
- Must be able to pass a criminal background, MVR and drug screen
- Must complete the Wheelchair Safety Training course provided by Towne Park
- Six months related experience and/or training or equivalent combination of education and experience
- Must have and maintain a valid driver's license and clean driving record
- Must be able to drive manual transmission
- Must be able to speak, read and write Standard English language
- Must be able to read and comprehend simple instructions, short correspondence and memos
- Must be able to write simple correspondence
- Must be able to effectively present information in one-on-one and small group situations to guests, clients and associates
- Must be able to apply reasoning and understanding to carry out instructions furnished in written, oral, or diagram form
- Must have mathematical skills, including adding, subtracting, multiplying and dividing using American money and understanding 24-hour time formats
Job Qualifications
- High school diploma or general education degree (GED)
- Must be at least 18 years of age
- Must complete the Wheelchair Safety Training course provided by Towne Park
- Six months related experience and/or training or equivalent combination of education and experience
- Must have and maintain a valid driver's license and clean driving record
- Must be able to drive manual transmission
- Must be able to speak, read and write Standard English language
- Must be able to read and comprehend simple instructions, short correspondence and memos
- Must be able to write simple correspondence
- Must be able to effectively present information in one-on-one and small group situations to guests, clients and associates
- Must be able to apply reasoning and understanding to carry out instructions furnished in written, oral, or diagram form
- Must have mathematical skills including adding, subtracting, multiplying and dividing using American money and understanding 24-hour time formats
Job Duties
- Maintains a pleasant, friendly and professional demeanor with all guests, client staff members and coworkers
- Acknowledges and greets guests within 30 seconds of arrival to create favorable first and last impressions
- Opens all vehicle and hotel doors for guests
- Checks in arriving guests and explains vehicle parking and retrieval procedures
- Parks and retrieves vehicles while driving slowly and cautiously
- Maintains accuracy and composure while under pressure to effectively handle guest complaints and difficult situations
- Uses proper phone etiquette
- Posts up in appropriate areas when not assisting guests or completing other tasks
- Conducts an effective room presentation when providing bell services for guests
- Assists with the delivery and pick up of items to guest rooms
- Assists guests with directions, taxis, reservations and other inquiries
- Maintains a detailed knowledge of the client's facility and local area amenities
- Promotes a teamwork philosophy through leading by example and effective communication skills
- Leads the work group in delivering high levels of guest service
- Assigns coworkers to roles at the direction of the Account Manager
- Reduces staff during the work shift if business conditions dictate, using an approved method
- Issues claim checks to guests and collects vehicle claim checks prior to issuing keys
- Completes ticket information accurately
- Secures all keys on a belt clip or in a locked key box
- Ensures staff offer assistance without providing lift services
- Checks wheelchairs for safe operation and maintains cleanliness
- Protects guest confidentiality in accordance with HIPAA requirements
- Maintains security of customer financial and identifying information
- Assists the Account Manager with work schedules and notifications
- Collects and reconciles revenue
- Completes shift reports and paperwork with detail and accuracy
Job Location
Loading...
You may be also interested in:
Nearby Cities
Jobs By Filter