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Towne Park logo

Lead Valet Attendant - Marriott Richmond

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Hourly
Exact $14.00
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Work Schedule

Split Shifts
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan

Job Description

Towne Park is a prominent company specializing in parking management and guest services, renowned for delivering exceptional hospitality and ensuring seamless parking experiences at various venues including hotels, airports, and event centers. The company is committed to providing competitive and fair compensation based on job-related skills, experience, education, training, and location. Towne Park offers its employees a variety of benefits that include accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine, and participation in a 401k retirement savings plan, with eligibility dependent on job classification, length of employment, and hours worked. Seasonal and temporary positions, however, may not be eligible... Show More

Job Requirements

  • High school diploma or GED
  • Minimum six months related experience or training
  • Must be at least 18 years old
  • Must pass criminal background, MVR and drug screening
  • Valid driver’s license with clean driving record
  • Ability to drive manual transmission
  • Completion of wheelchair safety training
  • Proficient in English reading, writing and speaking
  • Basic mathematical skills
  • Ability to work outdoors in varying weather conditions
  • Ability to lift up to 100 pounds occasionally
  • Ability to stand and walk for extended periods
  • Willingness to work PM shifts
  • Ability to handle guest interactions with professionalism
  • Basic computer literacy for shift reporting and scheduling

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must be at least 18 years of age
  • Ability to pass a criminal background check, motor vehicle record check and drug screen
  • Completion of the Wheelchair Safety Training course
  • Six months related experience and/or training or equivalent combination of education and experience
  • Valid driver’s license with a clean driving record
  • Ability to drive manual transmission
  • Proficiency in English language reading, writing and speaking
  • Ability to read and comprehend simple instructions and correspondence
  • Ability to present information effectively in one-on-one and small group situations
  • Skilled in basic mathematics including handling American money
  • Understanding of 24 hour and military time systems

Job Duties

  • Maintains a pleasant, friendly and professional demeanor with all guests, client staff members and coworkers
  • Acknowledges and greets guests within 30 seconds of arrival
  • Opens all vehicle and hotel doors for guests and explains parking procedures
  • Parks and retrieves vehicles while driving cautiously
  • Uses proper phone etiquette and assists with guest inquiries
  • Leads work group in delivering high levels of guest service and assigns roles
  • Issues claim checks, completes ticket information and secures keys
  • Ensures safety procedures such as safe wheelchair operation and guest confidentiality
  • Assists the Account Manager with scheduling, revenue collection, and shift reporting

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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