Lead Valet

Houston, TX, USA|Onsite

Job Overview

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Leadership role within a high-end hospitality environment

Opportunity for advancement within United Valet Service

Consistent schedule

Team-oriented work environment

Job Description

United Valet Service is a leading provider of premium valet parking solutions known for delivering exceptional service and professionalism in various upscale environments. With a reputation built on consistency, safety, and customer satisfaction, United Valet Service operates across multiple high-end venues, including luxury hotels, restaurants, and special events. The company is committed to maintaining the highest standards of valet management and hospitality, ensuring that guests receive a seamless and memorable experience from arrival to departure.

United Valet Service is currently seeking an experienced Lead Valet to manage and oversee the daily valet operations at an upscale restaurant located in Ho... Show More

Job Requirements

Minimum 3 years of valet experience required
Prior leadership or supervisory experience preferred
Must be able to drive automatic and manual transmission vehicles
Strong operational awareness and ability to manage high-volume service
Professional, composed, and decisive under pressure
Excellent communication and team leadership skills
Valid driver’s license with a clean driving record
Ability to work evenings, weekends, and holidays
Ability to stand, walk, and work outdoors for extended periods

Job Qualifications

Minimum 3 years of valet experience
Prior leadership or supervisory experience preferred
Excellent communication and team leadership skills
Valid driver’s license with a clean driving record
Ability to drive automatic and manual transmission vehicles

Job Duties

Lead and direct valet team during each shift to ensure smooth and efficient operations
Set the tone for guest experience by modeling proper greeting, urgency, and professionalism
Manage traffic flow, staging, and vehicle retrieval to minimize wait times
Monitor team performance, including appearance, phone usage, and service standards
Ensure proper key control, ticket handling, and vehicle tracking at all times
Address guest concerns or service issues on the spot and escalate when necessary
Train new valet drivers on procedures, safety, and hospitality expectations

Job Criteria

Experience

Expert Level (7+ years)

Job Location

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