Lead Valet

Houston, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $18.00 - $20.00

Work Schedule

Weekend Shifts

Benefits

Leadership role within a high-end hospitality environment

Opportunity for advancement within United Valet Service

Consistent schedule

Team-oriented work environment

Job Description

United Valet Service is a renowned provider of professional valet parking solutions, servicing a diverse range of upscale venues, including luxury hotels, restaurants, and special events. With a commitment to customer service excellence and operational efficiency, the company has established itself as a leader in the valet industry across Houston and beyond. The organization is known for prioritizing safety, professionalism, and a guest-centric approach, ensuring seamless parking experiences for both clients and their customers. United Valet Service emphasizes continuous training and development of its team, fostering a work environment that values growth, teamwork, and accountability.

The Lead Valet posit... Show More

Job Requirements

Minimum 3 years of valet experience
Prior leadership or supervisory experience preferred
Ability to drive automatic and manual transmission vehicles
Strong operational awareness and ability to manage high-volume service
Professional, composed, and decisive under pressure
Excellent communication and team leadership skills
Valid driver’s license with a clean driving record
Ability to work evenings, weekends, and holidays
Ability to stand, walk, and work outdoors for extended periods

Job Qualifications

Minimum 3 years of valet experience
Prior leadership or supervisory experience preferred
Ability to drive automatic and manual transmission vehicles
Strong communication and team leadership skills
Valid driver’s license with a clean driving record

Job Duties

Lead and direct valet team during each shift to ensure smooth and efficient operations
Set the tone for guest experience by modeling proper greeting, urgency, and professionalism
Manage traffic flow, staging, and vehicle retrieval to minimize wait times
Monitor team performance, including appearance, phone usage, and service standards
Ensure proper key control, ticket handling, and vehicle tracking at all times
Address guest concerns or service issues on the spot and escalate when necessary
Train new valet drivers on procedures, safety, and hospitality expectations

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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