Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Benefit Information: ABM offers a comprehensive benefits package
For information about ABM’s benefits, visit ABM Team Member Benefits | Front Line Team Members

Job Description

ABM (NYSE: ABM) is recognized as one of the world's leading facility services providers, delivering expert solutions that contribute to cleaner, healthier, and more sustainable environments. Founded in 1909, ABM has grown to serve over 20,000 clients globally, with annual revenue nearing $8 billion and more than 100,000 team members operating from more than 350 offices across the United States, United Kingdom, Republic of Ireland, and other international locations. ABM offers a broad spectrum of services ranging from janitorial and engineering to electrical and lighting, HVAC and mechanical, landscape and turf, and mission critical services. This extensive experience and comprehensive service portfolio allow ABM to cater to diverse industries including commercial office buildings, universities, airports, hospitals, data centers, manufacturing plants, distribution centers, and entertainment venues, making it a global best-in-class leader in facility management and services.

The role of Lead Valet at ABM is essential in maintaining smooth and efficient valet operations while delivering outstanding customer service. This position involves the responsibility of overseeing valet attendants and managing the flow of vehicles in parking areas to ensure safety, quick retrieval, and proper handling at all times. The Lead Valet acts as a key liaison between guests and the valet team, coordinating traffic flow, communicating procedure, and resolving inquiries both from customers and team members. This job suits individuals entering or returning to the workforce, especially those with limited experience or education. ABM is proud to be a military and veteran-friendly employer, encouraging veterans and candidates with military backgrounds to apply and transition into rewarding career opportunities within the company.

The Lead Valet is responsible for ensuring compliance with all traffic laws, facility policies, and safety protocols, as well as managing tip distribution fairly and handling transaction reconciliation with accuracy. The role requires the ability to work outdoors in varying weather conditions, demonstrating stamina and professionalism. In addition, this position demands leadership in anticipating traffic flow surges, identifying potential operational issues, and arranging additional support when necessary. Candidates must possess a valid driver's license, be at least 21 years old, and have the capability to operate both automatic and manual transmission vehicles. ABM’s commitment to inclusivity, comprehensive workforce training, and opportunity for career growth make this role a valuable employment path for motivated candidates passionate about customer service and operational excellence.

As a Lead Valet with ABM, you become part of a company that is deeply committed to equity and accommodation, proudly maintaining an Equal Opportunity Employment stance. ABM provides assistance and reasonable accommodation for individuals with disabilities throughout the hiring process and complies with federal, state, and local laws in all employment decisions. The organization is also enrolled in the U.S. Department of Homeland Security's E-Verify program, ensuring employment eligibility for all team members. With ABM's extensive training programs and respect for military service, this role offers a solid foundation for career advancement within a leading global services provider.

Job Requirements

  • Must be 21 years of age
  • Must possess a valid driver's license
  • Must be able to operate both standard and automatic transmissions
  • Ability to work outdoors in all weather conditions
  • Ability to stand and move for extended periods
  • Basic math skills for cash handling
  • Ability to communicate clearly with guests and team members

Job Qualifications

  • Must be 21 years of age
  • Must possess a valid driver’s license
  • Must be able to operate both standard and automatic transmissions

Job Duties

  • The lead valet is responsible for overseeing valet operations, ensuring efficient and safe parking and retrieval of vehicles, while providing excellent customer service and managing a team of attendants
  • Coordinate traffic flow
  • Communicate valet procedure, information and directions clearly and effectively with guests
  • Understand and respond appropriately to basic customer and team member inquiries
  • Monitor illegal parking, and immediately store vehicles
  • Interact with guests in a friendly manner
  • Assist guests with loading and unloading
  • Collect and secure guest keys
  • Predict and communicate traffic flow peaks and lot issues
  • Identify and arrange for extra support for extended wait times
  • Accurately tally and split the tip pool
  • Receive and receipt a variety of valet payments
  • Accurately reconcile and report daily revenue
  • Project currency and coin requirements and re-order as necessary
  • Operate, park and retrieve all vehicles in a safe manner by obeying all traffic laws, Facility policies, and applicable pedestrian regulations
  • Work in an outdoor unprotected environment in all climates for extended periods of time
  • Keep work area clean of debris

Job Criteria

Experience

Entry Level (1-2 years)


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