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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $20.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
401(k)
Local discounts
Career Development
Paid Time Off
Job Description
The Broadmoor is a legendary destination recognized globally for its outstanding luxury, hospitality, and impeccable service. Located in Colorado Springs, Colorado, The Broadmoor stands as the longest-running, Forbes Five-Star, and AAA Five Diamond resort, combining timeless elegance with modern sophistication. This iconic resort offers a unique family and community-oriented culture, emphasizing the importance of creating genuinely memorable experiences for every guest and team member alike. As a vast property featuring extensive accommodations, dining options, recreational activities, and event spaces, The Broadmoor prides itself on consistently upholding the highest standards of quality and service. As a member of this prestigious organization,... Show More
Job Requirements
- High school diploma or general education degree (GED)
- One to three years related experience and/or training
- Prior housekeeping supervisory and hospitality experience preferred
- Previous supervisory experience preferred
- Valid U.S. driver's license preferred
- Ability to work variety of shifts including weekends and holidays
- Experience working with Microsoft Office suite (Excel, Word, Outlook) preferred
- Strong interpersonal communication skills
- Ability to lift up to 100 lbs with assistance
- Willingness to work in fast-paced, team-oriented environment
- Ability to uphold and abide by all Broadmoor policies, procedures, and safety guidelines
Job Qualifications
- High school diploma or general education degree (GED)
- One to three years related experience and/or training
- Prior housekeeping supervisory and hospitality experience preferred
- Previous supervisory experience preferred
- Experience working with Microsoft Office suite (Excel, Word, Outlook) preferred
- Enthusiastic, friendly, and energetic team member who works well with others
- Strong interpersonal communication skills
Job Duties
- Supports the hiring, training, and re-training of employee process
- Actively participates in timely administration of 90-day and annual performance process
- Provides inspirational leadership by rewarding and recognizing employees for their exceptional performance and by participating in various reward and recognition programs of the Department and Hotel
- Monitors the performance of supervisors and line employee
- Participates in the employee progressive disciplinary process including the coaching, counseling, and administration of employee discipline
- Ensures that all Forbes and AAA standards within scope of responsibility are in place and properly executed by conducting frequent formal and informal performance audits as outlined in the Department's Guest Room and Public Areas Inspection Programs
- Monitors the cleanliness and maintenance of guest accommodations, public spaces, and employee areas of the Hotel
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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