Lead Spa Concierge

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $21.00 - $27.00
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
wellness programs
Professional Development

Job Description

Alyeska Resort is a renowned destination nestled in the breathtaking Alaskan wilderness, offering an unparalleled experience for outdoor enthusiasts and travelers seeking relaxation amidst nature. Within the resort grounds is the Alyeska Nordic Spa, a sanctuary where wellness is redefined through unique, individualized spa experiences designed to connect guests with nature, themselves, and others. The spa combines an indoor-outdoor setting that embraces the natural Alaskan environment, creating a peaceful retreat that encourages guests to unwind without restrictions. As a hospitality leader, Alyeska Resort prides itself on delivering exceptional service and memorable experiences for every guest, fostering a welcoming and inclusive... Show More

Job Requirements

  • Leadership experience within the hospitality or spa industry preferred
  • Spa hospitality guest service and or retail sales experience preferred
  • Must be highly self-motivated
  • Possess passion and natural inclination for guest service and health and wellness
  • Must have excellent communication skills both written and verbal
  • Must possess professional presentation
  • Must possess compassion for people
  • Must have strong interpersonal and problem-solving skills with ability to work independently as well as cohesively as part of the team
  • Must be highly organized and able to work well under pressure in a fast-paced environment and able to complete many diverse tasks concurrently
  • Must have excellent time management skills
  • Computer literacy and previous reservation software and POS experience preferred
  • Ability to focus on attention to detail remaining professional and courteous at all times

Job Qualifications

  • Leadership experience within the hospitality or spa industry preferred
  • Spa hospitality guest service and or retail sales experience preferred
  • Must be highly self-motivated
  • Possess passion and natural inclination for guest service and health and wellness
  • Must have excellent communication skills both written and verbal
  • Must possess professional presentation
  • Must possess compassion for people
  • Must have strong interpersonal and problem-solving skills with ability to work independently as well as cohesively as part of the team
  • Must be highly organized and able to work well under pressure in a fast-paced environment and able to complete many diverse tasks concurrently
  • Must have excellent time management skills
  • Computer literacy and previous reservation software and POS experience preferred
  • Ability to focus on attention to detail remaining professional and courteous at all times

Job Duties

  • Represent Alyeska Nordic Spa with the highest level of service excellence and be knowledgeable of facility treatment and retail offerings
  • Strictly enforce the privacy and confidentiality of all guest information
  • Direct and lead the day-to-day front of house operations ensuring daily tasks are assigned and checklists are completed
  • Act as a Spa Concierge and lead the team when required including filling in for shifts quality checking and staying later
  • Monitor and maintain the physical environment always ensuring cleanliness and organization
  • Demonstrate pride in work by creating positive energy teamwork excitement and fun
  • Meet the demands of a fast-paced environment through personal empowerment using good judgment and the ability to multi-task

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Loading...
We didn't receive the exact location for this job posting,
please contact the employer.