Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $27.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
wellness programs
Professional Development
Job Description
Alyeska Resort is a renowned destination nestled in the breathtaking Alaskan wilderness, offering an unparalleled experience for outdoor enthusiasts and travelers seeking relaxation amidst nature. Within the resort grounds is the Alyeska Nordic Spa, a sanctuary where wellness is redefined through unique, individualized spa experiences designed to connect guests with nature, themselves, and others. The spa combines an indoor-outdoor setting that embraces the natural Alaskan environment, creating a peaceful retreat that encourages guests to unwind without restrictions. As a hospitality leader, Alyeska Resort prides itself on delivering exceptional service and memorable experiences for every guest, fostering a welcoming and inclusive... Show More
Job Requirements
- Leadership experience within the hospitality or spa industry preferred
- Spa hospitality guest service and or retail sales experience preferred
- Must be highly self-motivated
- Possess passion and natural inclination for guest service and health and wellness
- Must have excellent communication skills both written and verbal
- Must possess professional presentation
- Must possess compassion for people
- Must have strong interpersonal and problem-solving skills with ability to work independently as well as cohesively as part of the team
- Must be highly organized and able to work well under pressure in a fast-paced environment and able to complete many diverse tasks concurrently
- Must have excellent time management skills
- Computer literacy and previous reservation software and POS experience preferred
- Ability to focus on attention to detail remaining professional and courteous at all times
Job Qualifications
- Leadership experience within the hospitality or spa industry preferred
- Spa hospitality guest service and or retail sales experience preferred
- Must be highly self-motivated
- Possess passion and natural inclination for guest service and health and wellness
- Must have excellent communication skills both written and verbal
- Must possess professional presentation
- Must possess compassion for people
- Must have strong interpersonal and problem-solving skills with ability to work independently as well as cohesively as part of the team
- Must be highly organized and able to work well under pressure in a fast-paced environment and able to complete many diverse tasks concurrently
- Must have excellent time management skills
- Computer literacy and previous reservation software and POS experience preferred
- Ability to focus on attention to detail remaining professional and courteous at all times
Job Duties
- Represent Alyeska Nordic Spa with the highest level of service excellence and be knowledgeable of facility treatment and retail offerings
- Strictly enforce the privacy and confidentiality of all guest information
- Direct and lead the day-to-day front of house operations ensuring daily tasks are assigned and checklists are completed
- Act as a Spa Concierge and lead the team when required including filling in for shifts quality checking and staying later
- Monitor and maintain the physical environment always ensuring cleanliness and organization
- Demonstrate pride in work by creating positive energy teamwork excitement and fun
- Meet the demands of a fast-paced environment through personal empowerment using good judgment and the ability to multi-task
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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