Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Benefits
Comprehensive benefits (medical, dental, vision, supplemental coverage)
401K retirement savings plan plus discretionary match
Education Tuition Reimbursement Program
Paid vacation
Holiday pay
Weekly Resort Prizes
Career Development and Training Workshops
FREE daily meal
Job Description
Atlantis Casino Resort Spa is a premier luxury resort and spa destination known for its commitment to providing exceptional guest experiences in a sophisticated and tranquil environment. Renowned for its vast range of amenities including a full-service casino, world-class dining, and an award-winning spa, Atlantis Casino Resort Spa has established itself as a top choice for travelers seeking relaxation and entertainment in one luxurious package. The resort prides itself on its dedication to guest satisfaction, creating a welcoming and comfortable atmosphere that fosters both leisure and rejuvenation. With a focus on quality service and upscale offerings, the resort also emphasizes... Show More
Job Requirements
- High school diploma or equivalent
- Previous guest service experience preferred
- Ability to stand and walk for extended periods
- Ability to use hands to handle or feel objects, tools, or controls
- Ability to reach with hands and arms
- Ability to perform physical activities such as climbing stairs, balancing, stooping, kneeling, crouching, or crawling
- Ability to talk and hear effectively
- Ability to occasionally lift and/or move up to 25 pounds
- Must adhere to all appearance standards, including but not limited to no visible tattoos/piercings or unnatural hair colors
Job Qualifications
- Previous guest service experience preferred
- Must adhere to all appearance standards, including but not limited to no visible tattoos/piercings or unnatural hair colors
Job Duties
- Schedule services for individuals and large groups using our spa reservations software system
- Call guests to confirm scheduled services
- Answer questions about available services
- Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with the supervisor or manager
- Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival
- Process guest payments for spa services
- Promote and sell our spa services
Job Location
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