Native Grill and Wings logo

Lead Server/Shift Manager

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $18.50 - $19.50
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling
Meal Allowances

Job Description

Native Grill & Wings is a popular restaurant brand known for its delicious wings, vibrant sports bar atmosphere, and dedication to providing guests with a fun and memorable dining experience. With several locations, the company prides itself on its commitment to quality food, excellent customer service, and fostering a welcoming environment for employees and customers alike. The restaurant chain emphasizes teamwork, family values, and career growth opportunities, making it an ideal workplace for those passionate about hospitality and food service. Native Grill & Wings combines a casual, energetic dining environment with a strong emphasis on community engagement and employee development, which has helped it build a loyal customer base and maintain a reputation for quality and consistency.

The position of Lead Server/Shift Manager at Native Grill & Wings is an entry-level management role designed for individuals eager to start or advance their careers in restaurant management. This hybrid role combines the responsibilities of a lead server with managerial duties, ensuring smooth restaurant operations and exceptional guest experiences. As a Lead Server/Shift Manager, you will report directly to the General Manager and be instrumental in overseeing daily restaurant activities, assisting the management team, and supporting staff across serving, utility, and bartending roles. This position offers a unique opportunity to gain hands-on experience through management training while continuing to work part-time shifts until a full-time, salaried management position becomes available. Ambitious candidates who are ready to learn, grow, and take pride in their work will find this role rewarding and a stepping stone to a promising career in hospitality management. By joining Native Grill & Wings, you become part of a dynamic team that values dedication, hard work, and a passion for delivering top-notch service.

Job Requirements

  • high school diploma or equivalent
  • willingness to work flexible schedules including evenings and weekends
  • basic knowledge of food service operations
  • ability to work under pressure in a fast-paced environment
  • strong interpersonal skills
  • reliable and punctual
  • team player

Job Qualifications

  • high school diploma or equivalent
  • previous experience in food service or hospitality preferred
  • strong communication and leadership skills
  • ability to work flexible hours including nights and weekends
  • customer service orientation
  • willingness to learn and grow in a management role

Job Duties

  • oversee restaurant operations during shifts
  • provide excellent customer service
  • manage staff assignments and performance
  • ensure compliance with health and safety regulations
  • assist in training new employees
  • handle customer inquiries and resolve complaints
  • support inventory management and stocking

Job Criteria

Experience

Entry Level (1-2 years)


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