Lead Server, SET (Full Time)

Montage International is a distinguished name in the luxury hospitality industry, renowned for creating extraordinary, personalized, and authentic guest experiences at their Montage Hotels & Resorts and Pendry Hotels properties. With a steadfast commitment to innovation and excellence, Montage International fosters a vibrant workplace culture driven by passion, creativity, and inclusivity. This company values every associate, providing an environment where employees can grow their talents, think creatively, and contribute meaningfully to the overall guest experience. The organization is dedicated to nurturing a sense of belonging and recognition for all its team members while ensuring career advancement opportunities and continuous learning are readily accessible. Montage International stands out by promoting a workplace where doing what you love is central to their philosophy and operational success.

The role of Lead Server at Pendry Hotels, a vital part of Montage International, embodies this ethos by blending professionalism with genuine passion for food, wine, and service. The Lead Server supervises daily restaurant functions, ensuring the highest standards of customer service while actively supporting the server team to meet department objectives. This position demands leadership skills, excellent communication, and an eagerness to mentor team members by providing coaching and ongoing training on menu knowledge, wine service, upselling techniques, and customer engagement. The Lead Server plays a crucial role in maintaining smooth restaurant operations, including assigning duties, monitoring the cleanliness and organization of the dining area, and attending pre-shift meetings. Additionally, this role offers an excellent opportunity to engage with guests, promoting menu items, enhancing their dining experience, and creating memorable moments that reflect the luxury hospitality standard of Pendry Hotels.

Compensation for the Lead Server position begins at $18.00 per hour, exclusive of tips and commissions, reflecting Montage International's commitment to providing competitive wages. This role requires the ability to work a flexible schedule, including weekends and holidays, and demands physical stamina to stand and move for extended periods, as well as the ability to handle heavy lifting. The company also values inclusivity, providing reasonable accommodations for applicants with disabilities and encouraging diversity through equal opportunity employment practices. Benefits include free meals, uniforms, healthcare, retirement plans with company matching, hotel discounts, and participation in community and associates' events. Working with Montage International means more than just a job; it is a fulfilling career path within a dynamic and supportive team dedicated to excellence and innovation in luxury hospitality.