Lead Server / Bartender Closer

This role is offered by a reputable food and beverage establishment located in Raleigh, NC. This company prides itself on delivering exceptional dining experiences through high-quality service and a welcoming atmosphere. Offering both full-time and part-time employment options, the company places a strong emphasis on teamwork, customer satisfaction, and professional development within the hospitality industry. The compensation starts at $7.25 to $15.00 per hour, with the opportunity to earn additional income through tips. Tips combined with hourly wages often exceed $20 per hour, reflecting the vibrant earning potential in this position. This hybrid compensation approach supports employees who excel in customer interaction and service delivery. Employees also enjoy paid time off as part of the benefits package, ensuring a balanced work-life experience. Located conveniently in Raleigh, NC 27614, the establishment expects employees to work in person and requires relocation before starting work if not already in the area.

The position of Team Leader within this organization is dynamic and integral to operational success. The Team Leader will periodically oversee a group of associates working within a fast-paced food and beverage service environment, ensuring smooth and efficient daily operations. Leadership responsibilities include motivating and guiding team members to meet sales targets, uphold restaurant standards, and deliver outstanding customer service. The role is multifaceted, requiring the Team Leader to actively participate as a server or bartender during shifts when necessary, demonstrating leadership by example. As a key figure in both front-of-house operations and team management, the Team Leader will also handle important administrative tasks such as inventory monitoring, cash transaction management, and training and developing staff. Recruitment efforts to build and maintain a strong team will further enhance the establishment's performance.

Outstanding communication and interpersonal skills are essential, as the Team Leader will directly interact with customers to provide friendly, professional service and make recommendations to enhance the guest experience. Responsibility extends to maintaining cleanliness and organization in workstations and bar areas, ensuring compliance with food safety standards, and overseeing responsible alcohol service practices. Collaboration with kitchen staff to coordinate food and beverage orders is a critical aspect, reflecting the integrated nature of the operation. This leadership position provides a unique opportunity for individuals with previous team management experience in the food and beverage sector to progress professionally while contributing to a thriving business. A comprehensive understanding of retail math, point-of-sale systems, and ServeSafe food safety certifications are required, emphasizing the importance of operational knowledge alongside leadership qualities. Candidates for this role should be prepared to relocate to Raleigh, NC if necessary and be committed to working on-site. This position not only offers competitive pay and tips but also a rewarding environment where leadership can shine and make a positive impact on the customer experience and team cohesion.