Lead Senior Restaurant Manager

P.F. Chang's is a renowned casual dining restaurant chain famous for its Asian-themed cuisine and exceptional dining experiences. With a rich history of delivering bold and innovative dishes, P.F. Chang's provides a welcoming and vibrant atmosphere for guests seeking a blend of traditional and modern flavors. The company prides itself on its commitment to quality food, excellent customer service, and a positive workplace culture that values its team members and encourages professional growth. Employing thousands across its numerous locations, P.F. Chang's stands out as a leader in the casual dining industry, emphasizing the importance of community, teamwork, and leadership development.

Currently, P.F. Chang's is hiring for the role of Lead Senior Restaurant Assistant Manager, also known as Senior Restaurant Hospitality Manager or Senior FOH Manager. This full-time, salaried position offers an attractive pay range of $65,000 to $85,000 annually, commensurate with experience. The role is pivotal to the successful operation of the front-of-house functions at the restaurant. The Lead Senior Restaurant Manager works closely with the Operating Partner to ensure all front-of-house activities run smoothly, adhering strictly to P.F. Chang’s established procedures and high standards. This is a leadership role that demands excellent communication, training, and supervisory skills, along with the ability to manage diverse responsibilities efficiently.

The manager will be tasked with supervising and training hospitality team members, coordinating schedules, conducting pre-shift meetings, and maintaining a clean and safe environment. They are the primary point of contact for guest service concerns, handling issues with grace and professionalism. Additionally, this role involves managing controllable expenses, supporting inventory execution, and ensuring compliance with state safety and sanitation regulations. The Lead Senior Restaurant Manager must embody and promote P.F. Chang’s core values, inspiring their team to provide outstanding guest experiences.

This position requires the physical ability to stand and walk for extended periods, reach, bend, balance, and lift weights up to 50 pounds occasionally. Candidates should bring a minimum of three years of restaurant management experience and a valid driver’s license to accommodate duties such as shift coverage and local marketing efforts. Preference is given to those with experience in casual dining or upscale settings, especially in corporate restaurant chains where established processes are followed. Knowledge of inventory management, cost control, and financial oversight is highly desirable.

In return for your dedication and leadership, P.F. Chang's offers a comprehensive benefits package that includes medical, dental, and vision coverage, as well as a 401(k) plan. Paid time off and paid management training programs support personal and professional development, with a clear path for career advancement as the company promotes from within. Employees are eligible for monthly and annual performance bonuses, referral bonuses, and various exclusive discounts. The company also values the well-being of its team by closing most locations on major holidays like Thanksgiving and Christmas and providing financial assistance through the Lucky Cat Fund during hardships.

Joining P.F. Chang's means becoming part of a passionate community dedicated to celebrating life through food and family. If you are a dynamic leader eager to grow professionally while delivering exceptional guest experiences, P.F. Chang's invites you to apply and be a part of their continued success.