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Lead Residential Concierge - FT $21/hr (North Halsted)
Job Overview
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
supportive work environment
Job Description
MFort Security Services is a reputable contract security service provider based in Chicago, Illinois. Known for its unwavering commitment to safety and client satisfaction, MFort has built a solid reputation in the security industry by delivering high-quality, client-focused services. The company prides itself on employing experienced, professional, and friendly security personnel who consistently reflect the organization's dedication to excellence. MFort Security Services emphasizes employee development through comprehensive training programs, ongoing support, and cultivating a supportive company culture. The leadership team at MFort brings extensive industry insight and strives to exceed client expectations with every engagement, fostering lasting partnerships and trust... Show More
Job Requirements
- Must be at least 18 years of age
- high school diploma or GED required
- must have a valid Illinois PERC card and 20-hour security training certificate or ability to obtain
- minimum 2 years of residential concierge or front desk leadership experience
- strong leadership, customer service, and communication skills
- comfortable with administrative tasks including email correspondence and documentation
- ability to multitask, remain composed under pressure, and independently manage responsibilities
- capable of standing and walking for extended periods
- must pass a drug screening and background check
Job Qualifications
- Must be at least 18 years of age
- high school diploma or GED required
- must have a valid Illinois PERC card and 20-hour security training certificate or ability to obtain
- minimum 2 years of residential concierge or front desk leadership experience
- strong leadership, customer service, and communication skills
- comfortable with administrative tasks including email correspondence and documentation
- ability to multitask, remain composed under pressure, and independently manage responsibilities
- capable of standing and walking for extended periods
- must pass a drug screening and background check
Job Duties
- Lead and set an example for the concierge team in professionalism, customer service, and performance
- greet all residents, guests, and visitors warmly and maintain a welcoming lobby environment
- work closely with the client and leasing office to understand daily activities, appointments, and visitor schedules
- own the lobby by staying informed of who is arriving, expected guests, and client-related appointments
- oversee front desk operations including visitor management, access control, and package handling
- conduct routine property rounds and respond promptly to safety or security concerns
- handle administrative tasks such as emails, logging information, and filing as required
- communicate effectively with clients, residents, MFort supervisors, and team members
- enforce company policies, site post orders, and standard operating procedures
- perform other duties as assigned by site management or MFort leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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