Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Wages on Demand
Medical insurance
Dental Insurance
Vision Insurance
401k
Generous Paid Time Off

Job Description

Independence Village Ankeny, located at 1275 SW State St, Ankeny, IA 50023, is a prominent senior living community dedicated to providing exceptional care and a vibrant lifestyle for its residents. As an innovative leader in senior living, Independence Village Ankeny emphasizes a respectful and welcoming environment where residents feel valued and supported. The community combines compassionate care with modern amenities to create a fulfilling experience for seniors and their families. With a commitment to excellence and continuous improvement, Independence Village Ankeny provides a positive workplace culture where employees can grow professionally and personally. The establishment is known for its comprehensive... Show More

Job Requirements

  • High school diploma or equivalent
  • one to three years related experience and/or training
  • excellent Microsoft Office skills
  • ability to communicate effectively
  • ability to work independently and professionally
  • availability to work some weekends and holidays
  • ability to stand for long periods and occasionally lift up to 25 pounds
  • basic knowledge of emergency procedures
  • reliable and detail-oriented

Job Qualifications

  • High school diploma or equivalent
  • one to three years related experience and/or training
  • excellent Microsoft Office skills
  • strong interpersonal and communication skills
  • ability to work independently and as part of a team
  • proficiency in multitasking and managing time effectively
  • knowledge of senior living community operations preferred

Job Duties

  • Answer all telephone calls and properly transfer calls to the appropriate department
  • daily resident check in
  • answer routine telephone inquiries
  • greet all residents and guests in a courteous and professional manner
  • provide a 1440 experience to our senior residents
  • distribute applications to prospective employees
  • assist in the hiring of new staff
  • assist in scheduling and training employees
  • refer all prospective residents and families to the Leasing Team
  • sort and deliver all mail, internal messages, and packages to residents and staff
  • knowledge of resident apartments, in-house facilities, and local information
  • reserve the private dining area for residents and guests
  • collect work orders and information for the maintenance director
  • know emergency call system and emergency procedures (fire, medical, and police)
  • perform all accountabilities in a timely and efficient manner following company policies and procedure
  • work independently in a professional atmosphere
  • keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken
  • assist with accounting duties as assigned by Property Administrator
  • dress in a professional manner and wear name tag

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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