Lead Public Safety Officer - 3rd FT Aurora Oshkosh

Advocate Health is a leading nonprofit, integrated health system in the United States. Formed through the combination of Advocate Aurora Health and Atrium Health, this organization operates under multiple brand names such as Advocate Health Care in Illinois, Atrium Health across the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin. Advocate Health stands out as a national pioneer in clinical innovation, health outcomes, consumer experience, and value-based care. Headquartered in Charlotte, North Carolina, the system serves nearly 6 million patients annually and is deeply involved in numerous clinical trials and research initiatives, with the Wake Forest University School of Medicine acting as the academic core. The health system is nationally recognized for its expertise across a spectrum of medical specialties including cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants, burn treatments, and specialized musculoskeletal programs. Employing over 155,000 teammates, Advocate Health manages 69 hospitals and more than 1,000 care locations, offering one of the nation’s largest graduate medical education programs with upwards of 2,000 residents and fellows in over 200 programs. Their commitment encompasses providing equitable care for all communities and contributes more than $6 billion annually in community benefits.

The position available is a full-time frontline leadership role within the Public Safety department at Aurora Medical Center Oshkosh. This role operates on a 3rd shift schedule from 11:00 PM to 7:00 AM, Tuesday through Saturday, including weekends and holidays as scheduled, with a standard 40-hour workweek. The pay range for this position is $24.10 to $36.15 per hour. As a shift leader for Public Safety Officers, this role involves providing security services with a strong focus on professionalism, fairness, and compassion. The incumbent will inspire confidence among patients, visitors, and team members by maintaining a professional and service-oriented presence. The position requires alertness, ethical behavior, and strict adherence to all safety and security policies. Key responsibilities include shift leadership, prioritizing and assigning tasks, approving incident reports, conducting shift briefings, and responding to workplace violence and emergencies. The role also demands coordination with external law enforcement and first responders, training and coaching officers, managing schedules and PTO, and overseeing compliance with department standards. Essential to this position is the use of de-escalation techniques, physical intervention when necessary, and the application of conducted energy weapons like TASERs according to training and regulation.

This leadership role is vital to maintaining a safe and secure environment within the medical center, ensuring smooth communication and operational efficiency during the nighttime hours. The ideal candidate will demonstrate emotional intelligence, excellent communication skills, and the ability to manage high-pressure situations with calm and composure. They will also be responsible for facilitating emergency response planning and providing continuous security awareness education to staff. This role requires hands-on involvement in incident investigation, liaison duties, and active participation in ensuring adherence to regulatory and training standards. Ultimately, the role supports the mission of Advocate Health to foster a secure, welcoming, and therapeutic environment while upholding the organization's commitment to outstanding patient-centered safety practices and equitable care delivery.