Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Paid Time Off
Paid lunch breaks
Complimentary employee meals
Employee events
employee loyalty program
Affordable medical insurance
affordable dental insurance
affordable vision insurance

Job Description

Truckee Gaming is a dynamic gaming and entertainment company committed to delivering exceptional experiences to both its customers and employees. Located in the vibrant casino and gaming industry, Truckee Gaming fosters a work environment that values teamwork, professionalism, and employee well-being. The company offers a variety of benefits designed to support a balanced and rewarding work life, including paid time off, paid lunch breaks, complimentary employee meals, and affordable medical, dental, and vision insurance. Additionally, Truckee Gaming hosts employee events and maintains a comfortable break area, ensuring that staff members feel appreciated and motivated. The Employee Loyalty Program further rewards dedication and consistent performance, making Truckee Gaming not just a place to work but a community to belong to.

The role of Lead Porter at Truckee Gaming is crucial to maintaining the cleanliness, safety, and overall appearance of the property. This position involves leading and training a team of Porters, overseeing their daily assignments, and ensuring that property standards are met consistently. The Lead Porter plays an integral role in creating a clean and welcoming environment for guests and employees alike by managing sanitation duties, monitoring equipment, and coordinating with various departments. This is a hands-on leadership role that requires excellent organizational skills, the ability to multitask, and effective communication skills to liaise with employees across all departments.

Individuals in this role will assist in training, coaching, and evaluating the performance of porter team members to promote a high standard of cleanliness and safety. The Lead Porter ensures that necessary resources such as garbage bags, personal protective equipment, and cleaning supplies are readily available and properly utilized. Responsibilities include supervising the cleaning and sanitizing of public restrooms, slot machines, chairs, and outdoor areas such as parking lots and windows to ensure they meet company standards. This leadership role also mandates monitoring the maintenance of equipment and the timely stocking of restroom supplies. The position requires physical stamina to lift heavy loads, maneuver through the casino environment, and remain on feet for extended periods.

The Lead Porter is expected to be a positive and professional communicator, fostering collaboration and maintaining high morale within the porter team and the wider company. Attendance at meetings and training sessions is a requirement for continual professional development and compliance with company policies. Truckee Gaming values team members who take initiative, work efficiently both independently and as part of a team, and uphold the high standards expected in a bustling casino environment. The opportunity to work at Truckee Gaming as a Lead Porter offers a fulfilling career path with a supportive company culture and competitive benefits, making it an excellent choice for individuals seeking growth and stability in the hospitality and gaming industry.

Job Requirements

  • Ability to frequently lift up to 50 pounds
  • Ability to lift up to 75 pounds occasionally
  • Mobility to move around casino easily
  • Ability to stand and walk for extended periods
  • Ability to reach, grasp, bend, squat, and push or pull equipment
  • Ability to work in a noisy, smoky environment
  • No specific licenses or certifications required
  • Willingness to attend training and meetings
  • Physical stamina and endurance

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in custodial or janitorial roles desirable
  • Leadership or supervisory experience an asset
  • Strong organizational skills
  • Ability to multitask effectively
  • Excellent communication skills
  • Ability to work independently and in a team environment
  • Knowledge of cleaning and sanitizing standards
  • Ability to operate cleaning equipment safely

Job Duties

  • Assist with training and coaching porter team
  • Communicate positively and professionally with all employees
  • Ensure availability of resources for shifts including garbage bags, PPE, gloves, chemicals, supplies, and training
  • Follow department daily assignment sheet and supervise employee adherence
  • Ensure cleaning, sanitizing, and maintenance of public restrooms
  • Wipe down slot machines and chairs ensuring they are free from dust, ash, fingerprints, and spills
  • Assign and assist employees with maintaining outdoor casino areas including parking lot, trash, doors, and windows
  • Monitor and maintain porter equipment
  • Stock public restrooms with necessary supplies
  • Attend meetings and training as required

Job Criteria

Experience

Mid Level (3-7 years)


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